Rehab Scheduling Representative

Schedule: Full time, days

Main Function:

• Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.

• Ensures maintenance of medial records, chart filling and electronic/computerized documentation.

• Coordinates schedules with other departments to meet the needs and expectations of the customer.

• Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.

• Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.

• Patient demographic information is validated prior to patient receiving service.

• This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.

• Will assist in, and perform diverse tasks required to maintain an efficient and organized office

Qualifications:

• Secretarial experience with strong organizational skills required. Medical background is desired.

Education:

• High School Diploma or GED required. Associates Degree preferred.
• Medical terminology desired. ICD-10/CPT coding experience strongly desired.

Experience:

• 2 to 3 years of previous secretary/clerical medical office experience desired.
• 2 to 3 years healthcare services scheduling experience preferred.

Pay Range: $18.34 - $22.00

Starting Range: Based on Experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply