Job Title: Relief and Outreach Coordinator
Department: Relief and Outreach
Classification: Non-Exempt
Employment Type: Full-time
POSITION SUMMARY
The Relief & Outreach Coordinator serves as the primary operational support role to the Resource Allocation Manager, coordinating daily departmental activities and helping ensure priorities, projects, and commitments are moving forward. This position connects administrative processes, scheduling, resources, communications, and assigned initiatives across humanitarian outreach, community partnerships, events, and disaster relief efforts. The role promotes organized, responsive, and consistent execution of the department's priorities in support of Lakewood Church's mission.
REPORTS TO: Resource Allocation Manager
ESSENTIAL JOB FUNCTIONS
This position requires the ability to perform the essential functions of the job, with or without reasonable accommodation, in accordance with applicable laws including the Americans with Disability Act (ADA).
Department Operations & Leadership Support
- Coordinate day-to-day departmental workflows, calendars, resource requests, and administrative processes under the direction of the Resource Allocation Manager
- Serve as a central point of follow-through for department-wide priorities, tracking assignments, deadlines, outstanding needs, and progress updates
- Facilitate coordination among team members and other departments to keep projects moving, address routine operational barriers, and recommend improvements to manager to optimize workflows and information management
- Coordinate departmental work orders and logistical arrangements for ongoing operations, church events, conferences, and special initiatives
- Work collaboratively with other departments and their key stakeholders to ensure all of these priorities are executed in a timely manner
- Maintain organized departmental records, shared resources, procedures, and communication tools
Events, Outreach & Partnerships
- Coordinate schedules, logistics, resource needs, and follow-up for events such as blood drives, volunteer serve days, M3 partner events, and other outreach initiatives
- Serve as a point of contact for assigned events and partnership activities, communicating deliverables and coordinating with internal teams, volunteers, and vendors
- Track event and outreach preparation milestones and communicate completion status to key stakeholders
Budget & Resource Coordination
- Coordinate purchasing documentation, purchase orders, invoices, budget adjustment requests, and related administrative processes
- Maintain expense and budget-tracking records, identify discrepancies or anticipated needs, and bring concerns to the Resource Allocation Manager
- Coordinate resource requirements and requests with the appropriate departments to support outreach, warehouse, and event operations
Disaster Relief & Operational Readiness
- Coordinate assigned administrative and logistical readiness activities supporting emergency shelters and disaster response operations
- Assist with communication and track assigned supply, staffing-support, and operational requests during response activations under the direction of department leadership
- Collaborate with departmental leadership for any supply needs during emergency response
Communication & Accountability
- Prepare status reports, activity updates, meeting materials, and departmental summaries to help leadership monitor priorities and make informed decisions
- Promote timely communication and accountability across assigned tasks while maintaining positive working relationships with colleagues and ministry partners
- Handle sensitive and confidential information with tact, discretion, and diplomacy
- Perform other related duties as assigned
MINISTERIAL DUTIES
As an employee of Lakewood Church, you are a part of an over 60-year legacy of faith. As a part of the Lakewood team, you are a key part of our mission in taking the hope found in Jesus to the world. This means that as part of your job responsibilities, you are considered a spiritual leader in the Church. You are responsible for communicating the Church's beliefs and our mission to our congregants, to maintain a lifestyle consistent with the Scriptures, and are required to belong to the Church as part of our faith community.
This will also include:
- Regular attendance at Church services and classes
- Serving as a Prayer Partner or as a volunteer in any ministry of the Church, and
- Serving our community through local outreaches from time to time when needed by the Church
QUALIFICATIONS
- Uncompromised commitment to Lakewood Church's vision, values, and core beliefs
- Strong organizational, planning, and follow-through skills, with the ability to coordinate multiple priorities and meet deadlines
- Demonstrated ability to communicate effectively across departments and build productive working relationships with key stakeholders
- Ability to identify operational challenges, exercise sound judgment within assigned authority, and escalate appropriate issues to leadership
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams, and experience maintaining shared files and tracking tools
- Working knowledge of purchasing, expense tracking, and budget administration
- Ability to prepare clear status updates and maintain accurate records, schedules, and project documentation
- Ability to work independently while collaborating effectively in a team-oriented, service-focused environment
- Ability to handle confidential and sensitive information with discretion
- Professional appearance and conduct
- Ability to lift and move items weighing up to 20 pounds as required
- Ability to work a flexible schedule, including occasional evenings and weekends, based on ministry, event, or emergency response needs
- Bilingual proficiency preferred
EDUCATION & EXPERIENCE
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum of three years of administrative experience required; operations, event, or project coordination experience preferred
- Experience coordinating outreach events, partner activities, or projects involving multiple stakeholders preferred
- Experience in a church, nonprofit, humanitarian, or community-service environment preferred