Job Title: Remote Business Technical Analyst – AI (Claude / Google Gemini)

Job ID: 22782-1 | Contract-to-Hire

Location: 100% Remote (U.S. based only)

Work Schedule: Monday–Friday | 40 Hours/Week

Clearance Requirement: U.S. Citizenship required

About the Role:

Sigma Systems Inc. is seeking a Business Technical Analyst for a key client. This role supports various technical aspects of the application product lifecycle, working closely with business stakeholders, technical engineers, software engineers, architects, and capability managers to translate business needs into technical requirements and quality business solutions.

The ideal candidate will have a strong background in business and technical analysis, requirements gathering, application lifecycle management, testing, and problem-solving. A key aspect of this position is leveraging AI tools such as Claude Code or Google Gemini to enhance data analysis, generate insights, and automate documentation processes to improve efficiency and accuracy.

This position requires strong analytical, communication, and collaboration skills, along with the ability to understand the impact of system changes across multiple applications and technical platforms.

Key Responsibilities:

Business & Technical Analysis

• Collaborate with customers and stakeholders to understand business needs and technical requirements.
• Translate high-level business requirements into detailed functional and technical specifications.
• Gather capability requirements and drive the development of quality business solutions.
• Create and maintain business vision documents, requirements, client-specific documentation, and user interface designs.
• Perform system impact analysis and evaluate how changes affect multiple applications and platforms.

Requirements Gathering & Documentation

• Work closely with Technical Engineers, Software Engineers, Architects, Capability Managers, and cross-functional teams.
• Develop and maintain business requirements, functional specifications, and project documentation.
• Conduct requirements walkthroughs and sprint reviews.
• Ensure business requirements are clearly communicated and aligned with technical solutions.

AI Tools & Process Automation

• Leverage Claude Code or Google Gemini to support business and technical analysis.
• Use AI tools to analyze data, generate insights, and identify trends or opportunities for process improvements.
• Automate and enhance documentation processes using AI-powered tools.
• Identify opportunities to improve efficiency, accuracy, and productivity through AI adoption.

Testing & Quality Assurance

• Support requirements testing, including test planning, test scenarios, and test documentation.
• Create and execute test cases to validate business and technical requirements.
• Manage defects and issues, ensuring minimal production defects.
• Analyze testing results and evaluate their impact on customers and business operations.
• Verify that delivered solutions meet customer expectations and business requirements.

Problem-Solving & Root Cause Analysis

• Analyze business and technical problems to identify root causes.
• Develop corrective action plans and recommend process improvements.
• Identify, document, and resolve project risks, defects, and issues.
• Analyze data, market trends, and competitive insights to support business decisions.

Project Delivery & Stakeholder Collaboration

• Collaborate with cross-functional teams to address technical development and delivery challenges.
• Communicate project status, requirements, and potential risks to stakeholders and management.
• Ensure compliance with organizational standards and obtain necessary project approvals.
• Support successful project delivery throughout the application development lifecycle.
• Share technical and organizational knowledge and mentor junior team members.

Required Qualifications:

• Bachelor's degree in Business Administration, Business Management, Information Systems, or a related field, or equivalent relevant education and experience.
• Minimum 3 years of experience in Information Systems or Technology.
• Experience in Business Analysis, Technical Analysis, Business Systems Analysis, or a related IT function.
• Hands-on experience with Claude Code or Google Gemini.
• Strong understanding of requirements gathering, business process analysis, and technical documentation.
• Experience translating business needs into detailed functional and technical requirements.
• Knowledge of application development lifecycle and system impact analysis.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with technical teams, business stakeholders, and cross-functional groups.

Preferred Experience:

• Experience in the Healthcare or Health Insurance industry.
• Knowledge of Lean/Six Sigma methodologies and process improvement.
• Experience with Agile/Scrum methodologies and sprint reviews.
• Familiarity with UAT, test case creation, defect management, and quality assurance.
• Experience with root cause analysis and corrective action planning.
• Knowledge of IT Infrastructure, Networking/Telecommunications, Release Management, or Application/Platform Support.
• Experience preparing business cases, cost sheet analysis, and project documentation.
• Master's degree in Business Administration, Business Management, Information Systems, or a related field.

Preferred Certifications:

• Information Technology Infrastructure Library (ITIL)
• The Open Group Architecture Framework (TOGAF)
• Six Sigma
• Project Management Professional (PMP)
• AI-related certifications

Additional Requirements:

• Must be a U.S. Citizen.
• Position is 100% Remote.
• Monday–Friday, 40 hours per week.
• Contract-to-Hire opportunity.
• Must have experience with Claude Code or Google Gemini.
• Must complete the Business Technical Analyst – Claude/Gemini Glider Assessment

Why Join Sigma Systems?

• Opportunity to work with a leading healthcare organization.
• 100% remote work flexibility.
• Contract-to-hire opportunity with potential for long-term employment.
• Exposure to AI-powered business analysis and emerging technologies.
• Collaborate with business stakeholders, engineers, architects, and technology teams.
• Contribute to enterprise-level technology initiatives and process improvement projects.