Call Centers, Career Development, Certified Pharmacy Technician (CPhT), Communication Skills, Customer Support/Service, Distribution Management, Distribution Services, Documentation, Federal Laws and Regulations, Healthcare, Healthcare Providers, International Health, Laptop PC, Maintain Compliance, Microsoft Windows Operating System, Multilingual, Multitasking, Order Management, Organizational Skills, Pharmacy, Resolve Customer Issues, Spanish Language, State Laws and Regulations, Supply Chain, USB, Work From Home
Remote Certified Pharmacy Technicians (IL-based)
Location: Fully Remote (Must reside in FL, IN, IL, or WI)
Training Start Date: July 13th
Independent Contractor/Freelance Cooperation Agreement
About TalentWorldGroup
TalentWorldGroup is a global multilingual contact center redefining remote work. We provide premium virtual staffing solutions for leading international clients in healthcare and beyond.
Position Overview
We're hiring Remote Certified Pharmacy Technicians licensed in Illinois (or willing to apply for an IL license) to support a top healthcare client. This fully remote position involves managing pharmacy orders, resolving customer inquiries, and ensuring compliance with federal and state regulations.
Spanish language skills are preferred but not required.
Key Responsibilities
- Manage pharmacy orders via phone, fax, or web.
- Resolve customer inquiries, returns, and shipment issues.
- Coordinate with distribution and manufacturing teams.
- Maintain accurate documentation and compliance records.
- Communicate professionally with patients and healthcare providers.
Requirements
- Active Illinois Pharmacy Technician License (or willing to apply for the IL license after being accepted to the Training Team, application fees will be reimbursed).
- Active PTCB or ExCPT (NHA) certification (this is the nationally recognized pharmacy technician certifications).
- Must live and be able to work from within one of the following states: FL, IN, IL, or WI.
- 2 to 4 years of customer service, supply chain, or call center experience (within the U.S.).
- Strong communication, multitasking, and organizational skills.
- Spanish proficiency preferred.
Technical Setup
- Windows 11 PC
- RAM: 16GB minimum
- Laptop provided to work from
- Stable wired internet connection (Ethernet/LAN).
- USB-wired headset.
Schedule & Pay
- Paid Training: Starts May 26th for 5-8 weeks, Mon to Fri, 8AM to 4PM CST ($18/hour).
- Production: Mon to Fri, 7 AM to 6 PM CST ($20/hour). Most available shifts between 10AM to 6PM
- 30 up to 40 hours/week. Schedule assigned automatically.
Why Join Us
- 100% remote work.
- Independent Contractor/Freelance cooperation agreement.
- Payment 18 USD in training and 20 USD in post-training.
- Long-term, project-based opportunities.
- Career growth and development programs.
- Performance incentives and gamified rewards.