We are currently identifying candidates for remote opportunities that combine client relationship management, customer support, and travel planning.
Rather than focusing solely on making reservations, this role emphasizes understanding client needs, providing personalized service, and maintaining relationships throughout the travel-planning process.
Typical Responsibilities
Establish and maintain professional client relationships
Learn about travelers' preferences and priorities
Research vacation and destination options
Assist clients with planning and reservation details
Provide timely responses to questions
Communicate updates and important information
Maintain organized records and follow-up
Participate in ongoing training and professional development
Continue building knowledge of destinations and travel products
Qualifications
Strong interpersonal and communication skills
Customer-focused mindset
Good organization and time-management abilities
Comfortable working independently
Basic computer and online research skills
Willingness to learn and complete training
Reliable internet and computer access
Previous experience in customer service, hospitality, sales, administrative support, or client relations can be beneficial, but travel industry experience is not required.
Numbers & Facts
Location
Richmond, Virginia (Remote)
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
Internet Researchunmatched
Interpersonal Skillsunmatched
Needs Assessmentunmatched
Organizational Skillsunmatched
Record Keepingunmatched
Research Skillsunmatched
Sales Administrationunmatched
Sales Supportunmatched
Time Managementunmatched
Travel Planningunmatched
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