Remote Customer Experience Coordinator

Remote | Flexible Schedule | Training Provided

We're looking for organized, people-focused individuals to help create a smooth and positive experience for clients from their first request through follow-up.

As a Remote Customer Experience Coordinator, you'll support communication, scheduling, reservations, and general coordination while helping clients stay informed and organized throughout the process.

Previous experience is not required. Training and ongoing support are provided.

Your Responsibilities

• Respond to client questions and requests
• Gather dates, preferences, and key details
• Coordinate schedules and confirmations
• Provide updates and follow up as needed
• Assist with reservation and planning details
• Maintain accurate client information
• Research options when additional support is needed
• Help manage changes or special requests

What We're Looking For

• Strong communication and customer-service skills
• Good organization and attention to detail
• Dependable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Adaptability and willingness to learn

Experience in customer service, hospitality, scheduling, reservations, administration, or client support may be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to strengthen client-service and coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, expectations, and next steps.

Apply

If you're dependable, organized, and enjoy creating a positive experience for clients, submit your application today to be considered.