Remote Customer Experience Coordinator

Remote | Flexible Schedule | Training Provided

We're looking for dependable, people-focused individuals to help clients stay informed, organized, and supported throughout the service process.

As a Remote Customer Experience Coordinator, you'll handle client communication, scheduling, follow-up, and light reservation support while helping make each interaction smooth and professional.

Previous experience is not required. Training and ongoing support are provided.

What You'll Handle

• Respond to client questions and requests
• Coordinate schedules and confirmations
• Provide updates and follow up on open items
• Maintain accurate client information
• Assist with reservation and planning details
• Research information when needed
• Help with changes or special requests

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Positive, service-focused attitude

Customer service, hospitality, reservations, scheduling, or administrative experience can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to build customer-service and coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.

Apply

If you're organized, dependable, and enjoy creating a positive client experience, submit your application today to be considered.