Remote Customer Service Representative

Afni, Inc.

Raleigh, NC(remote)

JOB DETAILS
SKILLS
Coaching, Customer Support/Service, Detail Oriented, Identify Issues, Multitasking, Order Processing, Up-Selling, Wireless Communications
LOCATION
Raleigh, NC
POSTED
30+ days ago

Career paths start between 14.50 and 16hr with 40 hour work weeks.

Why start building your career at Afni?

We believe in you and invest in your success. From the very beginning, our coaches and trainers work with you to achieve the goals you set. Weve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

What do we offer?

• A training program • A leadership team that believes in you • After training, we offer: • Paid personal time off • Paid sick time • Health and dental benefits • 401k with matching contributions • A tuition reimbursement program

What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may require upselling. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?

You will deliver world-class customer service to inbound callers, as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.

How can you join the Afni amazing team?

You can apply online here.

About the Company

A

Afni, Inc.