Raleigh Customer Service Jobs Overview
Customer service representatives are often the first communication point between a company and a customer. Whether talking to customers in person, over the phone, in email, or through social media, customer service reps play an important role in business growth by ensuring that customers are satisfied and continue to purchase a product or service. Customer service jobs are available to many people, as they usually don’t require a degree.
As a customer service representative, you’ll be the front line of customer support, where you’ll answer questions and provide helpful information before and after customers purchase or use a product or service. You’ll represent an organization by creating a positive experience for customers, solving problems with their accounts, and maintaining records of customer complaints.
You can expand your search for administrative jobs by checking out these similar positions:
About Working in Raleigh, North Carolina
Raleigh began as a city with a plan. It's the only state capital that was specifically planned as a capital. That tradition continued in the 1950s when state and local governments, nearby universities, and local businesses came together to boost Raleigh's economy. The result was Research Triangle Park, a high-tech research and development hub that is now home to more than 300 companies that provide 55,000 Raleigh jobs to residents.
That's good news for graduates looking for jobs in Raleigh. In fact, WalletHub puts Raleigh on its list of the best places to start a career. And your new neighbors will probably be pretty smart—Raleigh is not only home to North Carolina State University, University of North Carolina Chapel Hill, and Duke University, but more than 50% of Raleigh residents have a bachelor's degree or higher. If you're looking for jobs in Raleigh, be sure to include the nearby cities of Chapel Hill, Durham, and Cary.
Update Your Raleigh Customer Service Resume
Once you’re ready to start applying, you’ll need to write a resume tailored for the customer service jobs you’re interested in. A good place to begin is by reading Monster’s sample customer service representative resume and cover letter, which can help you to create an application that will impress potential employers.
How Much Do Customer Service Jobs Pay in Raleigh, North Carolina?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in customer service jobs in Raleigh, North Carolina, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median customer service representative pay in Raleigh is $29,624 per year, which is 4% lower than the national average.
Find Your Next Raleigh Customer Service Job. Monster Can Help Get You Started
Are you prepared for a career in customer service? If so, set up your profile on Monster for free and begin clicking on those customer service jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Raleigh, how to nail your job interview, and more.