Remote Destination Services Coordinator

About Us

We specialize in vacation planning, cruises, all-inclusive resorts, family, destination weddings, and group experiences. We are committed to helping clients create memorable experiences through personalized service and attention to detail.

Position Overview

We are seeking organized, customer-focused individuals to join our team. In this role, you will assist clients with researching destinations and accommodations, coordinating reservations, maintaining accurate records, and providing support throughout the planning process.

This is a remote position that offers flexible scheduling and comprehensive training.

Responsibilities

• Assist clients with researching vacation destinations, cruises, resorts, hotels, and travel experiences.
• Coordinate reservations and booking requests.
• Communicate with travel suppliers regarding availability, pricing, and reservation details.
• Provide general destination and accommodation information based on client preferences.
• Maintain organized client records and reservation documentation.
• Review reservation details for accuracy prior to confirmation.
• Respond to client inquiries through phone, email, and online communication platforms.
• Deliver excellent customer service throughout the planning and reservation process.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time-management abilities.
• Attention to detail and accuracy.
• Comfortable working independently in a remote environment.
• Basic computer and internet proficiency.
• Ability to learn new systems and processes.
• Professional and positive attitude.
• Must be at least 18 years of age.

What We Offer

• Remote work environment.
• Flexible scheduling.
• Ongoing training and professional development.
• Supportive team environment.
• Opportunities for advancement.
• Access to travel industry education and resources.