Full job description
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures
Duties and Responsibilities
Understanding that customer service and satisfaction are the primary goals of the organization
Actively tracking, verifying and acting upon video alert signals received from customer locations
Following the standard operating procedures
Communicating with law enforcement, customers and other emergency personnel
Manage medium to high volume of calls
| Location | Detroit, Michigan (Remote) |
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