Remote Scheduling Coordinator

Careerscape is recruiting on behalf of our client, a growing organization looking for a Scheduling Coordinator to join their fully remote team. This is a great entry-level opportunity to build a career in operations and administration, with real ownership of a function that keeps the business running smoothly every day.

The day-to-day involves managing calendars, confirming appointments, and being a friendly, reliable point of contact for clients and internal teams. You will thrive in this role if you are organized, communicate clearly, stay calm when plans change, and enjoy solving small puzzles to make everyone's day run on time.

Responsibilities

• Schedule, confirm, and reschedule appointments and meetings for clients and internal staff
• Manage and maintain multiple calendars while avoiding conflicts and double bookings
• Respond to scheduling requests by phone, email, and chat in a timely and professional manner
• Send reminders and follow-ups to reduce cancellations and no-shows
• Update scheduling software and customer records accurately
• Coordinate with team members to balance workloads and availability
• Handle last-minute changes and cancellations and offer alternative times
• Prepare daily and weekly schedule reports for managers
• Flag recurring scheduling issues and suggest process improvements
• Maintain confidentiality of client and company information

Requirements

• High school diploma or equivalent; associate or bachelor's degree preferred
• 0-1 years of experience in scheduling, administration, or customer service
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage time and prioritize in a fast-paced environment
• Comfortable with Google Workspace or Microsoft Office and calendar tools
• Reliable high-speed internet and a quiet home workspace
• Ability to work independently in a remote environment
• Availability to work standard business hours in the Eastern time zone

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Fully remote work from home
• Home office equipment provided or stipend offered
• Paid training and onboarding
• Opportunities for career growth and advancement
• Flexible, supportive team culture
• Employee assistance program