We are seeking a knowledgeable and client-focused Remote Travel Advisor to guide clients through the full travel planning process, from the first conversation to the completion of their trip. This role is well suited to someone who enjoys advising others, matching travelers with the right destinations and experiences, and managing the details that make a trip run smoothly. The position is fully remote and offers the opportunity to contribute to a small, travel-focused company dedicated to creating memorable and personalized client experiences.
Key Responsibilities
- Consult with clients to understand their travel goals, preferences, budgets, and special requirements
- Recommend destinations, accommodations, transportation, tours, and activities that fit each client's needs
- Prepare and present travel proposals and options, explaining pricing, inclusions, and trade-offs clearly
- Coordinate and confirm bookings with suppliers, including airlines, hotels, tour operators, and transfer providers
- Advise clients on travel documentation, entry requirements, travel insurance options, and destination considerations
- Respond to client inquiries promptly and provide updates throughout the planning process
- Assist clients with changes, cancellations, or unexpected disruptions before and during travel
- Maintain accurate and organized records of client information, bookings, payments, and correspondence
- Follow up with clients after their trips to gather feedback and support future travel planning
- Stay informed about destinations, travel trends, supplier offerings, and industry updates
Qualifications
- Strong interpersonal and client service skills, with a consultative approach to advising
- Excellent written and verbal communication skills
- Strong organizational skills and close attention to detail
- Ability to manage multiple client files and deadlines at the same time
- Comfort using online research tools, booking platforms, and standard digital applications
- Ability to work independently and manage time effectively in a remote environment
- Genuine interest in travel, hospitality, or customer service
- Willingness to learn new systems, tools, and procedures
- Reliable internet access and a suitable home workspace
- Prior experience in travel planning, sales, customer service, or administration is beneficial but not required
Work Environment
This is a fully remote position involving client communication, destination research, booking coordination, and record keeping. The role requires self-direction, consistent follow-through, and the ability to prioritize tasks in a home-based setting. Clients may need to be contacted at times that suit their schedules, so some flexibility may be required.
What We Offer
- A fully remote working arrangement
- The opportunity to build specialized skills in travel advising, client relations, and trip coordination
- A role within a small, travel-focused company committed to personalized client experiences
Work authorization and eligibility requirements will be confirmed during the application process.