Remote Travel Consultant

Magical Destinations Travel
  • Norfolk, VA
  • Remote
    1 day ago

    Job Description

    Magical Destinations Travel is seeking a Remote Travel Consultant to advise clients and arrange well-planned, personalized trips. In this role, you will work independently from a remote location while collaborating with a small, close-knit team and trusted travel partners to ensure each journey is accurate, well organized, and aligned with the client's interests, preferences, and budget.

    Key Responsibilities

    • Consult with clients by email, phone, and online platforms to understand their travel goals, preferences, and budgets
    • Recommend destinations, accommodations, tours, and activities that suit each client's needs
    • Prepare detailed itineraries and accurate price quotations covering flights, lodging, ground transportation, and excursions
    • Research destinations, suppliers, travel requirements, and seasonal considerations to provide current, informed advice
    • Process bookings, changes, and cancellations in accordance with supplier policies
    • Issue itineraries, confirmations, and travel documentation to clients in a timely manner
    • Coordinate with airlines, hotels, tour operators, and other service providers to support smooth trip delivery
    • Monitor upcoming trips and respond promptly to schedule changes, disruptions, or client inquiries
    • Maintain accurate and organized client records in line with company procedures
    • Follow up with clients after travel to gather feedback and encourage repeat business

    Qualifications

    • Previous experience in travel consulting, travel planning, reservations, sales, or a related customer service role is preferred
    • Strong organizational skills and attention to detail, with the ability to manage multiple client files and deadlines simultaneously
    • Excellent written and verbal communication skills, with a consultative and client-focused approach
    • Proficiency with email, spreadsheets, and online booking tools; familiarity with global distribution systems or travel booking platforms is an advantage
    • Ability to work independently, manage time effectively, and solve problems in a remote environment
    • Reliable internet connection and a suitable home workspace
    • Knowledge of travel destinations, industry practices, and supplier policies is beneficial

    What We Offer

    • A remote working arrangement with the flexibility to work from home
    • The opportunity to help clients enjoy memorable, well-planned travel experiences
    • A collaborative small-team environment that values accuracy, professionalism, and client satisfaction
    • Opportunities to build expertise in the travel industry and develop professionally

    Numbers & Facts

    LocationNorfolk, VA (
    Remote
    )

    Skills

    • Budgetingunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • File Managementunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Spreadsheetsunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Travel Industryunmatched
    • Travel Planningunmatched
    • Vendor/Supplier Evaluationunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

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