Magical Destinations Travel is seeking a Remote Travel Experience Planner to design and coordinate personalized travel experiences for clients. In this role, you will work independently from a remote location while collaborating with a small, close-knit team and trusted travel partners to deliver well-organized, accurate, and memorable trips that reflect each client's interests, preferences, and budget.
Key Responsibilities
- Communicate with clients by email, phone, and online platforms to understand their travel goals, interests, and budgets
- Create tailored travel experiences that incorporate destinations, accommodations, tours, activities, and local attractions
- Develop and price detailed itineraries, including flights, lodging, ground transportation, and excursions
- Research destinations, suppliers, and seasonal travel considerations to provide informed, up-to-date recommendations
- Arrange and manage bookings, changes, and cancellations while adhering to supplier policies
- Prepare and deliver itineraries, confirmations, and travel documentation
- Coordinate with airlines, hotels, tour operators, and other service providers to ensure smooth trip execution
- Monitor upcoming trips and respond promptly to schedule changes, disruptions, or client questions
- Maintain accurate and organized client records in accordance with company procedures
- Follow up with clients after their trips to gather feedback and encourage repeat business
Qualifications
- Previous experience in travel planning, travel consulting, reservations, sales, or a related customer service role is preferred
- Strong organizational skills and attention to detail, with the ability to manage multiple client projects and deadlines at once
- Excellent written and verbal communication skills, with a creative, consultative, and client-focused approach
- Proficiency with email, spreadsheets, and online booking tools; familiarity with global distribution systems or travel booking platforms is an advantage
- Ability to work independently, manage time effectively, and solve problems in a remote environment
- Reliable internet connection and a suitable home workspace
- Knowledge of travel destinations, industry practices, and supplier policies is beneficial
What We Offer
- A remote working arrangement with the flexibility to work from home
- The opportunity to help clients create memorable travel experiences
- A collaborative small-team environment that values accuracy, professionalism, and client satisfaction
- Opportunities to build expertise in the travel industry and develop professionally