Travel Navigator Co. is looking for an upbeat, organized individual to join our team as a Vacation Planner. In this role, you will help families and groups plan and book theme park trips, from choosing tickets and hotels to organizing the details that make each visit smooth and enjoyable.
Key Responsibilities:
- Assist clients with planning and booking theme park vacations, including tickets, hotels, and vacation packages
- Speak with clients to learn about their travel dates, group size, ages of travelers, and budgets
- Research park options, resort stays, and add-on experiences that fit each client's goals
- Explain ticket types, room options, and package inclusions in a clear, helpful way
- Confirm availability, pricing, and reservation details with travel suppliers
- Send clients timely confirmations, updates, and pre-trip reminders
- Help resolve issues and handle changes to existing reservations
- Keep accurate records of bookings, payments, and client information
- Follow company procedures and support the team with administrative tasks as needed
Qualifications:
- Experience in customer service, hospitality, sales, or travel is helpful but not required
- Strong organizational and multitasking skills with attention to detail
- Friendly, patient communication and a customer-first attitude
- Comfortable using computers, online platforms, and virtual communication tools
- Ability to work independently in a remote environment with reliable internet access
- Interest in travel and helping families create lasting memories
- Must be at least 18 years of age and authorized to work in your location
What We Offer:
- Remote work environment
- Comprehensive onboarding and training resources
- Access to travel industry tools and supplier networks
- Ongoing learning and professional development opportunities
- Flexible scheduling based on business needs