Remote Virtual Agent – Sales & Member Support

Remote Virtual Agent – Sales & Member Support
Hours: M-F Days
Wage: $17.00
Benefits available after 60 Days for full-time employees

About AnswerNet 

AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.

Position Summary

Looking for a Motivated Sales Specialist to join our team who wants multiple streams of income and to help people NATURALLY!

Our client is a growing natural health center that helps people from across the country achieve their health goals. The All-Star Team Member we are looking for has superior multitasking skills, is an A++ on the phones, and thrives in a fast-paced, changing environment! 

We are looking for a person who wants a long-term, exciting career. If you want a career with no ceilings, then YES, we are the place you are looking for! We offer hourly pay plus generous commissions of up to 5% on packages worth thousands of dollars! You also receive these benefits and employee discounts! 

JOB RESPONSIBILITIES:

• High volume of interactions with clients by phone, prefer experience in call center or similar environment.
• Schedule clients, process payments, and coordinate the office calendar so the ability to multitask is a must.
• Take notes, distribute tasks, and follow up, so close attention to detail and follow-through is required to be successful.
• Help our company become more organized, efficient, and less stressful by looking for ways to improve processes.
• Strong Customer Service and communication skills required - Go over and above for our members and do so WITH A SMILE.
• Be GREAT on the phones, be perky and pleasant, and be willing to help in any way you can!
• Wow every single member. Every. Single. One.

Our Core Values are very important to us. Make sure you fit them before you apply:

Customer Service:

Our members come first and foremost, and we strive to help them to the best of our ability each day. Going over and above for our members and each other.

Desire to Help People:

Everyone here is responsible for helping people, and every time you get on the phone with a member, it's a chance to change their life.

A Belief in Natural Medicine:

We want people who believe in helping people the natural way.

Team Player:

Someone who is willing to work with others to better both the company and each other. Willing to help in all areas of the office; no job should be too small, as every area of the office is important to our success and the success of our members.

Strive for Excellence:

Coming to work prepared each day to excel in everything you do.

Being punctual and ready to work when you clock in.

Complete tasks in an efficient and timely manner.

‘We are what we repeatedly do. Excellence, then, is not an act, but a habit.’ - Aristotle

Competition: (compete with ourselves to get better every day)

We want individuals who are constantly wanting to better themselves and be the best they can be at what they do. Be driven to grow and succeed in your career.

‘What can I do today to make today even better than yesterday? Always have a smile on! Create sheer awesomeness for the member. Never let them behind the curtain. A member should never know if you’re having a bad day. ‘Do what you do so well they will want to see it again. And bring their friends.’ - Walt Disney

There are 3 constants in our office:

• Growth -We have fun and push ourselves to grow and learn. We are constantly trying to help more people and expand our company.
• Teamwork -We want to have a family-type atmosphere where everybody wants to help make each other's lives easier. We like to make the workday fun and make our members' experience more enjoyable.
• Fulfillment -You spend about 40 hours a week at work.  It should mean something to you, and it should motivate you to want to do better and expand your career. We can offer that to you! What you put into your career, you should be able to get out!