Renew Merchandising & Outbound Supervisor

EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency.

Values Statement:
As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to diversity, equity & inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.

• We are authentic
• We thrive in connection
• We trust each other
• We innovate through creativity
• We are committed to the health of the whole
• We are united by purpose

Position Summary

As the EILEEN FISHER Renew Merchandising & Outbound Supervisor, you are responsible for leading the merchandising and outbound logistics operations of the Renew warehouse, including assortment development, and overseeing order fulfillment, quality assurance, and shipping — consistent with the EILEEN FISHER mission, practices, and core values.

Duties and Responsibilities

Daily Responsibilities

        Lead a team of 3 merchandising associates

        Develop and curate compelling merchandise assortments that align with visual merchandising standards, reflect the needs of each store's market, and enhance customer experience

       Merchandise and fulfill orders for Mainline Stores, Company Stores, Renew Stores, and Renew.com in alignment

        Ensure consistent replenishment of best-selling products, complete size runs, and key merchandise across retail stores and e-commerce site

       Tag and price garments for outbound orders

        Perform quality assurance on all outgoing garments

        Sort and maintain garments in backstock

        Track and report outbound inventory and productivity

        Maintain organization of categories; maximize efficiency and space

        Box and label outgoing donation shipments; process UPS shipments for outgoing orders

Team Leadership and Support

        Accountable for outbound inventory, expense control, and day-to-day operations, communications, and procedures

        Serve as an engaged, vision-oriented leader who motivates, directs, and supports associate recruitment, training, and development, with an emphasis on nurturing talent and growth

        Mentor and develop staff, providing opportunities to learn all aspects of running Outbound/Merchandising operations

        Maintain a safe, clean environment, including upkeep of facilities and equipment

        Manage daily associate workflow based on business priorities

        Maintain vendor relationships

        Maintain relationships with distribution points to ensure garment quality and standards

        Stay current on systems and processes, driving continuous improvement

        Communicate clearly, both orally and in writing, with the team and cross functional teams

        Conduct and submit annual Development Dialogues for each employee

        Embrace new tools and technology

Other

        Support stock resupply and facility maintenance

        Manage budget and expenses

Education

B.A. in a related field preferred; relevant experience may be considered in lieu of a degree.

Required Skills


Required Experience

       Experience building product assortments that align with customer and store aesthetic

       Strong eye for detail, with demonstrated awareness of women's apparel trends, garment quality, and merchandising standards

        1+ years of supervisory experience in factory, warehouse, or inventory operations management required

       Experience managing teams of 3+ people required

       Entrepreneurial, resourceful, and adaptable

       Strong strategic leadership, time-management, and organizational skills

       Demonstrated ability in navigating ambiguity and openness to new approaches and change

       Passionate about nurturing a positive, supportive work environment

       Skilled at identifying merchandising opportunities across retail locations to support business goals and drive additional revenue

       Strong problem-solving skills; able to adapt quickly to changing business needs and strategies

       Ability to lift up to 45 lbs. at floor level and/or team-lift when necessary

       Ability to climb ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks

Supervises: Merchandising Associates

Reports to: Director of Renew Operations

Partners with: Warehouse Teams, Retail Field Team, and Omni Store Operations

The salary range for this role is $55,000 - 65,000/yr. dependent upon experience and qualifications. In addition, we offer comprehensive benefits including Medical, Dental, Vision, eligibility for Annual Company Bonus plan, Employee Stock Ownership, etc.

EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.