Rental Operations Coordinator

About JM Test Systems

JM Test Systems repairs, calibrates, certifies, sells, and rents test and measurement equipment, with laboratories accredited to ISO/IEC 17025. Customers count on us for accurate, reliable equipment that's ready to work when they need it.

The Opportunity

When a customer returns a rental, how quickly we check it in decides how soon it's ready for the next customer. As our Rental Operations Coordinator, you'll own that check-in process. You'll receive returned equipment, inspect and document it, and send it to the lab so it's back in service fast.

This is a hands-on job with impact beyond one location. You'll spend about 20% of your time traveling to other JM locations, where you'll train teams, roll out processes, help Rental Managers solve problems, and share what you've learned on the floor. When the outbound side gets busy, you'll also help check out equipment so customers get it by their need-by dates.

You'll do well here if you're organized, careful with details, and like making a process run better. If you enjoy hands-on operations work and want a say in how the rental business runs across the company, this role is a strong fit.

Key Responsibilities & Outcomes

• Own rental check-in from start to finish. You'll receive returned equipment, keep receiving and drop-off areas clear, and write up each unit and route it to the lab on time.
• Get equipment ready to rent again. You'll clean and prep units and verify their condition, accessories, and asset tags so each one is ready to go back out.
• Keep equipment status accurate. You'll track every unit as ready, in process, awaiting parts, or out at the manufacturer or another location.
• Document damage with photos and send it to the right team quickly, so issues are resolved and customers are billed correctly.
• Manage accessory inventory and request replenishment before stock runs low.
• Support other locations through planned travel (about 20%). You'll train teams, help launch new locations, and help Rental Managers fix problems on the floor.
• Help improve our processes by pointing out gaps and helping update procedures, so locations work more consistently.
• Back up the check-out team by pulling, staging, and verifying equipment and working with the Lab, QA, and Shipping teams to keep deliveries on time.

What You Bring

Required

• High school diploma or equivalent
• Experience in rental operations, warehouse, inventory, receiving, or a similar hands-on operations role
• Strong attention to detail and accurate record-keeping
• Comfort with computers, including Microsoft Office and inventory or order-tracking systems
• Clear communication and the confidence to train others and share feedback on how processes can improve
• Willingness to travel about 20% of the time to other JM Test Systems locations

Preferred

• Experience with test equipment, calibration, or equipment rental

Why JM Test Systems?

In this role, you'll see your impact quickly. Faster check-in means more equipment available, happier customers, and a stronger rental business. You'll work with teams across the company, help shape how we run rental operations at every location, and learn the technical side of the test and measurement industry. As we grow, you'll have room to grow with us.

Benefits

• Medical, dental, and vision insurance
• HSA with employer contribution
• Paid time off and company holidays
• 401(k) retirement plan with company matching
• Company-paid life insurance
• Supplemental insurance policies
• Training and development opportunities
• Opportunities for continued growth within JM Test Systems

Equal Opportunity Employer

JM Test Systems is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.