Reporting and Analytics Manager

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

This position is responsible for leading a data analytics team. Partners with leaders to identify the need for business specific data analysis in order to provide insight and guide decision making. This is accomplished through building reports, analyzing data, and use of advanced statistical models.

Essential Tasks & Leadership Philosophy

• Leads a team of business and data analysts.
• Manages the flow of ad-hoc and project analysis requests through the team, triage new requests, assign requests to team members, ensures effective communication with internal customers, and delivers expedited processing for escalated requests/issues.
• Recommends, delivers, or facilitates training to increase skills of team.
• Coordinates successful delivery of analysis projects through critical phases including but not limited to conception, data gathering, analysis, presentation, and deployment.
• Demonstrates best practices in project management, including proactive and appropriate communication with project stakeholders; management of scope, timeline, and actual vs. budgeted hours, and measurement and communication of project value.
• Executes key change initiatives or process improvements on the Analytics team.
• Engages in continuous process improvement.
• Identifies and recommends areas for improvement in internal or external business processes.
• Maps process steps and identifies their impact on key outcomes.
• Forms actionable change initiatives or project proposals.
• Identifies and involves stakeholders and other participants in change initiatives.
• Measures and communicates the value from process improvement efforts and critically analyzes team output and eliminate non-value-added work.
• Proactively escalates issues or concerns requiring the organizations attention.
• Sets the standard in effective written and verbal communication with leadership including the ability to explain analysis results, statistics concepts, or statistical approaches, and impact on business performance.
• Develops employees on presentations to project sponsors or business leads.
• Effectively delivers presentations to executive audiences.
• Is accountable to business leaders for hours worked by the team.
• Ensures quality products are delivered to internal customers through analysis techniques and quantitative skills.
• This is accomplished through data extraction using SQL, business query interfaces, and analysis cubes as well as using descriptive statistics and their application to business problems.

Education & Career Experience Requirements

• High school diploma or equivalent required. Bachelors degree preferred.
• Possesses or currently pursuing insurance designation.
• Minimum 5 years experience in data analytics, qualitative analysis, process improvement, and project management required.
• Three- Five years people leading experience required.
• Experience with predictive modeling, data extraction, relational database concepts and query tools preferred.
• Preferred technical stack includes: Power BI, Excel, SQL, Tableau, Snowflake.

First Year Success Factors

• Establishes strong partnerships with business leaders and positions the analytics team as a trusted source of insights that support business decision-making.
• Builds an effective intake, prioritization, and delivery approach for analytics requests, balancing business priorities, team capacity, quality, and timeliness.Develops the team's analytical, technical, and communication capabilities through coaching, targeted development, and knowledge sharing.
• Delivers high-quality analytics and reporting that translate complex data into clear, actionable insights for business and executive audiences.Identifies and implements opportunities to improve analytics processes, reduce non-value-added work, and demonstrate measurable business value.
• Builds trust and credibility with the team by providing clear direction, ongoing coaching, and support that enables employees to grow and succeed.

Additional Qualifications

• Strong verbal communication and listening skills including strong written communication skills.
• Develops and delivers effective presentations and is comfortable presenting to all levels of the organization.
• Excellent interpretation of complex statistical data with the ability to relay the information in a manner easily understood.
• Demonstrates a high level of accuracy, even under pressure is able to manage multiple projects while meeting strict deadlines.
• Demonstrates excellent judgment and decision making skills while using critical thinking skills.
• Possesses strong technical aptitude; expert proficiency in Microsoft Excel, Proficient in all other Microsoft Office tools.
• Adaptable and flexible to new technology.
• Demonstrated project management skills.
• Demonstrated analytical skills with the ability to identify and apply business rules to analysis projects.

Physical Actions

Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.

o CA Only: $102,450 - $174,240

o CO & ME: $96,075 - $150,260

o HI/IL/MN/VT Only: $96,075 - $160,710

o MA Only: $96,075 - $160,710

• o MD & VA: $96,075 - $160,710

o DC/NJ/NY/OH Only: $96,075 - $174,240

o Albany County, NY/Cleveland, OH: $102,450 - $150,260

o WA Only: $96,075 - $182,625

• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): R_US - United States

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veterans status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com