Research Assistant I

Site: The Brigham and Women''s Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Channing/Harvard Cohorts Biorepository (CHCB) manages sample collection, storage, and distribution for some of the world's largest and most intensively studied longitudinal cohorts, including the Nurses' Health Studies, Health Professionals Follow-up Study, Growing Up Today Study, and Physicians' Health Study I. CHCB safely stores more than 3 million biospecimens and distributes thousands of specimens each year to support research.

We are seeking a Research Assistant I to recruit and coordinate research participants for biospecimen collection studies. Responsibilities include preparing written and web-based participant materials; sending and responding to official study communications by email and mail; organizing outreach efforts; supporting recruitment planning to maintain a steady flow of new participants; and managing participant communications by phone, email, and mail to answer questions and address concerns.

The Research Assistant I will also support the Project Manager by communicating and troubleshooting collection-related issues; coordinating IRB documentation; organizing meetings, agendas, and study documentation; and collaborating with Channing Data Management staff to generate reports requested by study PIs and funding agencies. As needed, the Research Assistant I will assist with data entry, office duties, and other tasks assigned by the Laboratory Manager.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Serve as the first point of contact between study participants and the investigative team, including creating enrollment schedules and correspondence timelines, sharing study-specific information, and responding to participant questions. Communicate professionally and respectfully when discussing sensitive information.
• Communicate directly with participants by phone, email, and mail, and track and respond to written requests.
• Work with the Project Manager to establish and maintain relationships with study vendors.
• Under the Project Manager's direction, collaborate with data management and information management teams to create, test, and deploy electronic workflows, including online questionnaires, online consents, and automated email correspondence.
• Support activities such as drafting Standard Operating Procedures (SOPs), maintaining the lab, ordering supplies, and completing special projects.
• Assist the Project Manager with day-to-day project operations, including logistics, scheduling, resource and equipment planning, and staff communications.
• Manage collection of project-specific data through case report forms (CRFs) and project reports.
• Maintain accurate, detailed study records suitable for IRB review.
• Lead small projects to improve existing processes or launch new initiatives.
• Partner with Project Manager and team members to develop protocols and processes for current and future collections.
• Perform other duties as assigned by the Project Manager and Laboratory Manager.

Qualifications

Education

Bachelor's Degree Science required

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Experience

New grad with some relevant coursework 0-1 year preferred

Knowledge, Skills and Abilities

• Good interpersonal and communication skills.
• Careful attention to detail.
• Excellent organizational skills and ability to prioritize a variety of tasks.
• Computer literacy, including database tools.
• Ability to follow directions and exhibit professionalism.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

221 Longwood Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$21.00 - /

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women''s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.