Research Lab Operations Manager

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs a variety of research and research administration activities in direct support of the Department''s research faculty and programs. Responsible for managing the overall functioning of the research operation. Serves as a front-line resource for researchers in the Department, acting as liaison to internal administrative units and external sponsors on matters relating to research programs.

Does this position require Patient Care? No

Essential Functions

• Responsible for oversight of all lab supply and equipment, purchasing and maintenance.
• Coordinates all regulatory and compliance activities.
• Trains staff in specialized lab techniques.
• Assists with subject scheduling.
• Provides input on strategy, based on knowledge of industry and trends.
• Applies project management techniques to ensure development initiatives stay on track.
• Contributes to scientific literature and may present the data at meetings.
• Carries out independent research projects which involve the execution of highly sophisticated techniques.

Qualifications

Education

Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Experience

Research experience (in a lab setting) 3-5 years required

Knowledge, Skills and Abilities

• Must be able to make independent, effective decisions in appropriate situations.
• Must possess a scientific imagination commensurate with the independent execution of research projects.
• Must have an aptitude for technical problem solving.
• Excellent organizational skills to ensure smooth functioning of lab.
• Demonstrated analytical skills and ability to logically sequence experiments to maximize research.
• Must possess an aptitude for budget management.

Additional Job Details (if applicable)

Under the direction of multiple Principal Investigators, Research Lab Operations Manager for the Krantz Family Center for Cancer Research group, provides laboratory and administrative management support to multiple assigned research laboratories. The Laboratory Manager is responsible for the smooth daily operation of each laboratory and implements policies and procedures to accomplish efficient management. The Laboratory Manager is responsible for ensuring compliance with MGH policies, training staff in proper laboratory procedures. The Laboratory Manager works to resolve any problems relating to safety, supplies, equipment by contacting and interacting with appropriate hospital personnel and vendors. The Laboratory Manager also serves as Safety Officer.

• Oversee daily laboratory operations, including procurement, inventory management, equipment maintenance, vendor coordination, and laboratory supply management to ensure efficient and uninterrupted research activities.

• Ensure compliance with institutional, state, and federal regulations by managing laboratory documentation, coordinating inspections, supporting animal and human research protocols, and maintaining required records.

• Serve as the Laboratory Safety Officer by implementing and monitoring safety programs, maintaining chemical and biological safety documentation, coordinating mandatory safety training, and preparing for laboratory emergencies.

• Coordinate maintenance, calibration, certification, and service contracts for laboratory equipment while serving as the primary liaison with vendors, facilities, and service providers.

• Support laboratory personnel by onboarding and training new staff, providing guidance on laboratory policies and procedures, and serving as a key resource for investigators, researchers, and administrative teams.

• Perform quality and compliance oversight, including reviewing quality control documentation, supporting equipment validation, monitoring hazardous materials handling, and ensuring adherence to laboratory best practices.

Remote Type

Onsite

Work Location

149 Thirteenth Street Building 149

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$63,252.80 - $102,596.00/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.