Residence Director

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position is based in the following office location:

Manchester, NH

The opportunity

The Residence Life team at Southern New Hamshire University is looking to connect with professionals who are interested in future opportunities within our organization. While this is not an active job opening, submitting your information will allow us to consider you for upcoming roles in this area. If a position becomes available that matches your qualifications, we will reach out to discuss the opportunity further. We appreciate your interest in joining our team!

We are particularly looking ahead to potential openings for a Residence Director. The Residence Director would manage the daily housing operations of one residential area of campus. They would also serve in the on-call rotation and work in partnership with student staff and residential students. The goal of this partnership is to create safe and inclusive communities that speak to our values of compassion, community, and collaboration. You would live and work onsite, engaging with students and staff to build positive communities within their residential area of oversight. You would promote learning initiatives as a part of our education plan, and support and empower students through their overall college experience. This role does have occasional after-hours and weekend requirements. This is a 10-month annual position, working August 1st to June 1st each year.

What you'll do:

Student Interactions and Engagement

• Pursue relationships with residents in your area's community to support their goals, needs, issues, and concerns
• Be a role model for students and staff observing the values and responsibilities of the position

Community Development

• Implement strategies outlined in the ORL's education plan within your community; collaborate with staff and campus partners to support our goals and outcomes
• Notify staff and students of necessary information and events throughout the year
• Create an inclusive environment that is beneficial to each student's success
• Educate students about Code of Conduct policies, respond to crisis or emergency situations through departmental/university protocol as a part of the on-campus duty rotation
• Be a Hearing Officer for area's conduct cases, provide educational sanctions to support personal and community development

Team Membership and Supervision

• Work as a member of a professional staff team to collaborate and support community-based learning
• Supervise a team of Resident Assistants holding each accountable to our Performance Standards to promote individual success and development
• Plan and facilitate weekly staff meetings and individual supervision meetings with RAs, implement and promote team development and other initiatives as a part of the ORL's Education Plan
• Collaborate within the department by serving on committees, act as a liaison for campus partners; possibility to also serve on division/university-wide initiatives
• Coordinate training for professional and paraprofessional staff
• Participate in the selection process for staff members at all levels

Housing Operations

• Assist students in their on-campus living experience through administrative tasks, including: ID card access, key assignments, room assignments and switches, room condition reports, and overall facilities management
• Work with housekeeping and other facilities staff to ensure the hall environment is safe and well-maintained
• Support all campus-wide housing processes including fall and spring semester move-ins and move-outs, break housing, and room selection

What we're looking for:

• 2+ Years of experience in Residence Life as a student or professional employee
• Bachelor's degree
• Experience having lived in an on-campus setting
• Hold a valid driver's license

This position follows an academic calendar and is active for 10 months out of the year, from August 1st to June 1st. The salary range listed in the compensation section below will be prorated based on a 10-month work year. This prorated range is 44,477.67 - $60,175.67.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The annual pay range for this position is $48,301.00 - $77,296.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $53,373.00 - $72,210.00.

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources