Marriott International, Inc logo

Residences Housekeeping Supervisor

Marriott International, Inc
  • Naples, FL
    12 days ago

    Job Description

    Additional Information
    Job Number26140744
    Job CategoryHousekeeping & Laundry
    Location155 Vanderbilt Beach Rd, Naples FL 34108, United StatesVIEW ON MAP
    ScheduleFull Time
    Located Remotely?N
    Position Type Non-Management

    POSITION SUMMARY

    Inspect Common Areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Assist Director of Facilities in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Concierge. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all Residents and guests according to company standards; anticipate and address Resident and guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATION

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: Less than 1 year related work experience.

    License or Certification: None

    REQUIRED QUALIFICATIONS

    Supervisory Experience: At least 1 year supervisory experience is required.

     
    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

     
    Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
     
    Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
     
    In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Numbers & Facts

    LocationNaples, FL
    IndustryHotels and Lodging
    Company Size100 to 499 employees
    Year Founded1927
    Websitehttps://www.marriott.com/

    About Company

    Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

    Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

    Skills

    • Coachingunmatched
    • Data Visualizationunmatched
    • Facilities Managementunmatched
    • Global Brandingunmatched
    • Housekeeping/Cleaningunmatched
    • Maintain Complianceunmatched
    • Point of Sale (POS) Systemsunmatched
    • Quality Metricsunmatched
    • Safety/Work Safetyunmatched
    • Staff Motivationunmatched
    • Standards of Careunmatched
    • Team Playerunmatched

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