Residency Program & Clinical Administrative Coordinator

SUNY Upstate Medical University
  • Syracuse, NY
  • $25.75–$40.62 Per Hour
1 day ago

Job Description

Residency Program & Clinical Administrative Coordinator

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Oct 26 2026
  • Medicine
  • MedBest
  • Administrative Coordinator, G6
  • 91622
  • N/A (Non-Bargaining Unit)

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Job Summary:

Provides administrative, operational, and scheduling support for the Residency Program and clinical operations. This role serves as a central point of coordination for resident scheduling, didactic events, committee meetings, faculty support, compliance tracking, and onboarding/offboarding logistics.

Key Responsibilities:

Scheduling & Staffing Operations

  • Maintain and update master clinical and department schedules in scheduling systems (Amion, Excel).
  • Distribute weekly and subspecialty schedules to teams in advance; issue monthly schedule reviews to faculty and process time-off requests.
  • Generate monthly staffing reports for external clinical sites (e.g., VA) and maintain team computer/clinic identification systems.

Educational & Event Logistics

  • Coordinate daily Resident Noon Conferences, including room reservations, vendor management, lunch orders, attendance tracking, and invoice submission.
  • Schedule special educational events, workshops, and subspecialty educational tracks.
  • Manage student clerkship assignments, connecting rotating students with designated resident mentors.

Resident Onboarding, Offboarding & Mentorship Support

  • Execute annual intern orientation logistics, including materials preparation, badge access administration (C-Cure, DURESS), photo composite creation, and onboarding support.
  • Facilitate the annual resident offboarding process, ensuring completion of check-out requirements.
  • Maintain resident-mentor rosters and serve as an accessible point of guidance for incoming residents.

Meeting & Administrative Support

  • Organize agendas, record minutes, and facilitate regular attendance for multidisciplinary, administrative, and clinical meetings.
  • Provide comprehensive support to faculty, including document formatting, letters of recommendation, and reimbursement processing.
  • Manage daily communication workflows, physical mail/courier coordination, and business supply ordering.

Evaluations, Compliance & Tracking

  • Monitor and maintain records for required educational and compliance modules (e.g., PEAC, IHI, Blackboard/PCMH, RHIO administration).
  • Process evaluation data across tracking systems (MedHub, Excel) and coordinate semi-annual review meetings with Associate Program Directors.
  • Send routine clinical administrative reminders regarding outstanding documentation and chart completion.

Minimum Qualifications:

Bachelor''s degree in a related field and 2 years of experience preferably in an academic healthcare environment or equivalent combination of education and experience required.

Excellent written/oral communication, interpersonal, organizational, analytical, and computer skills required.

Preferred Qualifications:

Administrative fellowship experience in an academic healthcare setting

Work Days:

Monday through Friday daytime hours

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G6: $25.75 - $40.62

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management

Numbers & Facts

LocationSyracuse, NY
Salary$25.75–$40.62 Per Hour

Skills

  • Academic Backgroundunmatched
  • Administrative Skillsunmatched
  • Analysis Skillsunmatched
  • Blackboardunmatched
  • Calendar Managementunmatched
  • Clinical Information Systemsunmatched
  • Clinical Trialunmatched
  • Communication Skillsunmatched
  • Computer Maintenanceunmatched
  • Computer Skillsunmatched
  • Conferencesunmatched
  • Data Processingunmatched
  • Documentationunmatched
  • Documentation Formatunmatched
  • Fellowshipunmatched
  • Healthcareunmatched
  • Interpersonal Skillsunmatched
  • Logisticsunmatched
  • Maintain Complianceunmatched
  • Medical Officeunmatched
  • Medicineunmatched
  • Mentoringunmatched
  • Onboardingunmatched
  • Operational Supportunmatched
  • Presentation/Verbal Skillsunmatched
  • Process Analysisunmatched
  • Record Keepingunmatched
  • Reimbursementunmatched
  • Vendor/Supplier Managementunmatched
  • Writing Skillsunmatched

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