Resident Engineer - Optical Networks

Duration: 12+ Months
Remote work position.

Role Purpose & Scope
Key Responsibilities

• The Resident Engineer will remotely assist, guide, and advise in the following core areas:
• Develop network architecture and service designs utilizing the best available architecture to support customer services.
• Produce and review comprehensive network implementation and migration plans.
• Configure optical networking equipment and services across Long Haul (LH) and Metro DWDM architectures.
• Test and support networks in various stages of deployment, including remote service turn-ups and cutovers.
• Audit and assess network performance against customer service level requirements, architectural standards, and industry best practices.
• Formulate robust network management and operational strategies.
• Produce and review technical statement of work (SOW) documentation and detailed Methods of Procedure (MOPs).
• Develop appropriate technical training materials and deliver technical knowledge transfer sessions to customer operations staff.
• Evaluate customer networks for performance, scalability, manageability, and security.
• Provide proactive recommendations to optimize network operations, capacity utilization, and system performance.
• Collaborate closely with internal technical teams (TAC, TEC, PLM, and R&D) on product placement, feature enhancements, reliability, availability, and serviceability.
• Work closely with the customer to conduct thorough network readiness and customer readiness tests.
• Develop and maintain strong collaborative relationships with customer technical leads, engineering primes, and management teams.
• Provide technical support during occasional scheduled maintenance hours to support critical network events, grooming, and cutovers.

Qualifications & Experience
Education

• Four-year degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.
• Experience & Technical Competencies
• 10+ years of relevant work experience with a telecommunications equipment vendor or network service provider configuring, monitoring, and troubleshooting Long Haul (LH) and Metro Optical DWDM networks.
• 7+ years of experience utilizing optical design tools to generate engineering design packages, managing optical power budgets, and applying in-depth knowledge of diverse optical amplifier types (including EDFA and Raman amplification).
• 7+ years of hands-on experience utilizing optical network management systems (NMS/EMS) for provisioning, monitoring, and fault management.
• Practical implementation experience with GMPLS and CDC (Colorless, Directionless, Contentionless) technologies within DWDM networks is strongly preferred.
• Demonstrated excellent written and verbal communication skills with the ability to effectively interface with end-client technical and leadership teams.

Employee Benefits:

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Medical Insurance

• Dental and Vision Insurance

• 401k Contributions

• Critical Illness Insurance

• Voluntary Permanent Life Insurance

• Accident Insurance

• Other Employee Perks

LanceSoft is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.