Resident Manager - Part Time

Community Corporation of Santa Monica

Part-Time Resident Manager

About Community Corporation of Santa Monica

Community Corp is a mission-driven nonprofit dedicated to restoring, building, and managing affordable housing. Since 1982, we have developed and preserved over 2,000 homes throughout Santa Monica and the Westside.

Our work goes beyond housing we strengthen neighborhoods, support thriving communities, and create lasting impact for thousands of residents. By expanding access to affordable housing, we help make our communities more inclusive, sustainable, and supportive for all.

Position Overview

We are seeking a dedicated and service-oriented Part-Time Resident Manager to join our team. In this role, you will be at the heart of our communities ensuring properties are well-managed, residents are supported, and operations run smoothly.

Compensation and Benefits

Hourly Rate: $18.47

We offer a competitive and comprehensive benefits package, including:

• On-site unit included
• Paid utilities
• Mileage reimbursement
• Sick time

Essential Position Responsibilities

• Collect rent and deliver payments to the main office in a timely manner • Responsible for processing monthly rent in a timely and accurate manner
• Pick up and post notices promptly
• Enforce lease agreements, property rules, and parking policies
• Document and report any incidents, accidents, or safety concerns
• Submit and follow up on maintenance work orders
• Provide responsive, courteous customer service to residents
• Show vacant units and assist with leasing, move-ins, and move-outs
• Keep Property Supervisor informed and submit required reports
• Maintain property cleanliness and curb appeal
• Reside onsite at assigned property
• Monitor shared amenities such as pool or community room (if applicable)
• Proactively address resident concerns and resolve issues efficiently
• Perform additional duties as assigned

Skills

• Strong reliability and ability to follow through on responsibilities
• Good problem-solving and customer service skills
• Organized and detail-oriented
• Clear verbal and written communication skills
• Energetic, proactive, and self-motivated
• Ability to recognize unusual or hazardous conditions (e.g., smoke, gas, or other odors)

Mandatory Requirements

• Attend required trainings and seminars
• Maintain up-to-date knowledge of State and Federal Fair Housing laws

Education and Experience

• High school diploma/GED or equivalent work experience required
• Previous property management or customer service experience is a plus

Supervisory Responsibilities

• This position does not include supervisory responsibilities

Physical Requirements

This position requires both administrative and physical activity, including:

• Daily property walkthroughs and inspections
• Exposure to outdoor elements
• Ability to sit, use office equipment, and operate a computer
• Ability to lift up to 25 pounds
• Ability to maneuver trash bins and similar equipment

Work Environment

Work is performed both indoors and outdoors at the assigned property, with regular exposure to weather and environmental conditions.

Travel Requirements

• Local travel within Santa Monica and surrounding areas
• Occasional visits to the corporate office
• Valid California driver's license, insurance, and a clean driving record preferred

Other Requirements

• Applicants MUST MEET mandated housing income qualification per funding regulatory agreements for consideration for the position.
• Community Corp maintains a no-pet policy

Background Check and Driving Record will be Conducted

Community Corp. is an Equal Opportunity Employe

Education and Experience

• A high school diploma/GED or equivalent work experience

Travel Requirements

Travel primarily in Santa Monica and surrounding areas to visit properties in the Community Corp. portfolio, including visiting the corporate office. Prefer candidate who possess and maintains a valid California driver's license, insurance as required by law and an acceptable driving record.

Other Requirements

• Applicants MUST MEET mandated housing income qualifications per funding regulatory agreements for consideration for the position
• Please note Community Corp. has a NO pet policy.