RESIDENT SERVICE COORDINATOR

Description:

NOW HIRING IN Harrisburg, PA!

We are currently searching for a full-time Resident Service Coordinator to join our team at Twin Lakes Apartments. This position will serve as the customer service specialist for 6 conventional apartment communities in Harrisburg. When you join PMI, you are joining a stable and growing employee-owned management company at the forefront of the real estate industry that has been in business for over 55 years. 

APPLY

Online:  By clicking here 

 Rate: based on experience Starting at $19/hr.

 Hours:Monday through Friday, 8:30 am - 5:00 pm

 Benefits: 

• We are an EMPLOYEE OWNED COMPANY! Earn company stock at no cost to      you.
• 401(k) with employer match.
• Medical/Dental/Vision insurances.
• Short term and Long Term Disability options (some company paid!).
• Generous PTO.
• Paid Holidays.
• Employee bonus referral program.
• Advancement opportunities.

Role and Responsibilities:

· Serves as the primary point of contact for all visitors, residents, prospects, and vendors, providing professional, courteous, and efficient front desk coverage in a high-volume, conventional apartment community.

· Answers and routes incoming phone calls, emails, and walk-in inquiries promptly.

· Supports leasing operations.

· Assists with processing rental applications.

· Maintains accurate resident, prospect, and leasing records.

· Receives, records, and tracks work orders requests.

· Conducts resident follow-up communication.

· Assists with move-in and move-out processes.

· Supports rent collection efforts.

· Performs routine administrative duties including sorting and distributing mail, scanning, filing, data entry, and maintaining organized office systems to support leasing and management staff.

· Assists with organizing, promoting, and communicating community events.

· Performs other related duties as assigned to support the overall success of the leasing office and community operations.

Requirements:

Excellent customer service and sales skills. 

High School Diploma/GED.

Must have reliable transportation & Valid Drivers license.

Proficiency in Microsoft Office Suite

Ability to work under pressure and meet deadlines

Compensation details: 19-19 Hourly Wage

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