Residential Counselor
Mental Health & Recovery Services
Location: Hadley, MA
Full Time | Union
Pay: $18.00–$20.00/hour (See details below)
Position Summary
ServiceNet is seeking compassionate and motivated Residential Mental Health Counselors to support adults in mental health recovery. In this role, you’ll be part of a multidisciplinary team providing person-centered, trauma-informed, and strength-based support in a residential setting. We believe in resiliency, hope, and recovery—and we’re looking for team members who do too.
Key Responsibilities
- Create and maintain a supportive, safe, and home-like environment
- Assist individuals with personalized recovery goals and daily planning
- Teach and support daily living skills
- Engage residents in meaningful in-home and community activities
- Complete daily shift notes and related documentation
Qualifications
- Valid driver’s license for at least 6 months with an acceptable motor vehicle record
- Physical ability to perform job duties and ensure resident safety
- Basic computer and office skills
- Successful completion of background check (CORI)
Pay & Benefits
- Starting Rate: $18.00/hour
- +$2.00/hour wage differential for Medication Administration Program (MAP) certification
- Paid orientation and training
- Generous paid time off
- Comprehensive health and dental insurance
- 403(b) retirement plan with employer matching
- Long-term disability and paid life insurance
- Tuition assistance and career advancement opportunities
About ServiceNet
ServiceNet is a nonprofit human services agency dedicated to supporting individuals with mental illness, developmental disabilities, brain injuries, homelessness, substance use challenges, and more. Our mission-driven staff work together to help people live meaningful, independent lives.
ServiceNet is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.