Residential Program Manager

The Arc of Washington County
  • Hagerstown, Maryland
    30+ days ago

    Job Description

    Remote Status: On-Site
    Now Hiring: Residential Program Manager – IDD / Human Services Required
    Location: Washington County, MD
    Pay: Starting at $50,000/year
    Schedule: Monday–Friday, core hours 8:00 AM–5:00 PM, with participation in an on-call rotation
    Position Type: Full-Time

    This Is Not a General Management Role

    This position requires direct experience supporting individuals with intellectual and developmental disabilities (IDD) and prior leadership experience in a human services setting.

    If your background is not in IDD or human services, this role will not be a match.

    What You’ll Do:

    • Oversee operations of 4–6 residential homes
    • Supervise, coach, and support a team of 30–40 Direct Support Professionals (DSPs)
    • Promote a positive, inclusive, and accountable team culture
    • Ensure individuals receive quality, person-centered care in the home and community
    • Communicate with families, guardians, and interdisciplinary team members
    • Monitor documentation, compliance, and program performance

    Requirements:

    • Required: Associate’s degree; Bachelor’s in Human Services preferred
    • Required: 1+ year of direct experience supporting individuals with intellectual and developmental disabilities (IDD)
    • Required: 1+ year of supervisory or management experience in an IDD or human services setting
    • Preferred: Experience mentoring, coaching, or developing staff
    • 21+ years old
    • Valid U.S. driver’s license held for at least 2 years with a good driving record (not including permit time)
    • Ability to lift/transfer up to 50 pounds
    • Must pass a reading and math assessment and meet all pre-employment requirements, including a background check, drug screen, and physical exam

    Benefits & Perks:

    • Health, dental & supplemental insurance (shared cost)
    • Company-paid life insurance & short-term disability
    • 403(b) retirement plan with company match
    • Paid Time Off + 7 paid holidays
    • Professional development & growth opportunities
    • Casual dress code, employee appreciation events

    FLS Certification Bonus Program:

    Front Line Supervisors are eligible to earn a $1,500 certification bonus within their first year.

    Apply Today

    Lead a team, support individuals, and make a direct impact every day in a role built for experienced IDD professionals.

    #HP


    Numbers & Facts

    LocationHagerstown, Maryland
    Websitehttps://www.arcwc-md.org

    Skills

    • Coachingunmatched
    • Dental Insuranceunmatched
    • Developmental Disabilitiesunmatched
    • Digital Signal Processing (DSP)unmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Lift/Move 50 Poundsunmatched
    • Maintain Complianceunmatched
    • Mathematicsunmatched
    • Mentoringunmatched
    • On Callunmatched
    • People Managementunmatched
    • Project/Program Managementunmatched
    • Retirement Planunmatched
    • Team Lead/Managerunmatched

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Resume Builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Resume Builder