Residential Refrigeration Systems Field Technician
At Sears Home Services, your craftsmanship keeps families comfortable. Picture a typical day: you set out in a fully equipped company vehicle, greet homeowners, diagnose finicky refrigerators and other major appliances, and leave things working better than you found them. You’ll pair hands-on troubleshooting with great customer care—every stop, every time.
What your day looks like
Travel to several residences daily to assess, diagnose, and repair home appliances—including refrigerators, washers, dryers, dishwashers, and microwaves—with efficiency and quality.
Deliver an exceptional customer experience and clearly explain the work performed.
Recommend value-added solutions that help keep homes clean, comfortable & protected.
Maintain an organized, well-stocked service vehicle and manage parts usage effectively.
Perform other duties as assigned.
What you bring
High school diploma or GED.
EPA Type I or EPA Universal certification.
Strong mechanical aptitude with proficiency using diagnostic and repair tools.
Experience repairing a range of home appliances (preferred).
Consistency following directions and service processes to ensure quality workmanship.
Comfort using a smartphone for tasks like parts ordering and job documentation.
Valid driver’s license for the state(s) where you work; ability to drive an automatic transmission vehicle.
Willingness to travel up to 100% and work variable hours, including required overtime.
Ability to read, understand, and apply technical written material to solve problems and complete tasks.
Excellent verbal and written communication skills; ability to read, write, and speak English.
Physical capability to constantly lift, carry, push, or pull up to 20 lbs; frequently up to 50 lbs; occasionally up to 100 lbs.
Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type; frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl; occasionally reach above shoulder.
Pre-employment requirement
Successfully pass a background & drug screen
Benefits and support
Comprehensive medical, dental, and vision coverage, plus an employer-paid subsidy under the Transform Health and Welfare Plan—eligible employees may receive up to $4,000 annually toward dependent-tier medical coverage, prorated through the plan year.
401(k) with employer match: 100% on the first 3% of salary (pre-tax contributions).
Additional earning potential through performance bonuses and sales incentives.
Year-round workload with cross-training opportunities across Sears’ broad product range.
Expert training via Sears Technical Institute—over 60 years training tens of thousands of repair professionals.
Peer mentoring, including an onboarding buddy and access to experienced mentor technicians.
Career advancement pathways and cross-training; our average tenure exceeds 12 years.
Tools provided: company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app that eliminates paperwork and delivers technical support.