Residential Supervisor - Pittsburgh

Overview

At Barber National Institute, we're committed to making dreams come true. We provide children and adults with autism, intellectual disabilities, and behavioral health challenges, along with their families, the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.

We are seeking a Residential Supervisor to lead and support residential teams that provide safe, person-centered services in our Community Homes. This leadership role combines staff supervision, operational oversight, regulatory compliance, and team development to ensure individuals receive high-quality supports that promote independence, dignity, and quality of life.

What You'll Bring

• A passion for supporting individuals with intellectual disabilities and related needs
• Strong leadership skills with the ability to coach, develop, and motivate team members
• Excellent communication and relationship-building skills
• The ability to make sound decisions in fast-paced and changing situations
• Strong organizational, problem-solving, and time management abilities
• A commitment to person-centered services, safety, and regulatory compliance
• The ability to balance operational responsibilities while fostering a positive team culture

What You'll Have

• High school diploma or equivalent required
• Associate's degree in Human Services, Social Services, Business, or a related field preferred
• Bachelor's degree preferred
• Two to three years of progressively responsible experience in residential or community-based human services
• Previous leadership, supervisory, or team coaching experience preferred
• Valid driver's license and ability to meet agency driving requirements
• CPR and First Aid certifications
• Ability to obtain and maintain Medication Administration and Med Observer certifications
• Willingness to participate in the NADSP Front Line Supervisor (FLS) program during the first year in the role

A Typical Day May Include

• Leading daily operations across assigned Community Homes
• Coaching, mentoring, and supporting Direct Support Professionals and Lead DSPs
• Managing staffing schedules, shift coverage, and overtime needs
• Participating in recruitment, interviewing, onboarding, and employee development
• Conducting home visits, safety inspections, and licensing readiness reviews
• Monitoring documentation and ensuring compliance with Chapter 6400 regulations and agency standards
• Collaborating with Nursing, Program Specialists, Behavior Specialists, and other interdisciplinary team members
• Investigating incidents, implementing corrective actions, and promoting a culture of safety
• Supporting Individual Support Plan (ISP) implementation and ensuring quality services for individuals
• Building positive relationships with individuals, families, guardians, and community partners
• Reviewing staffing, operational, and financial trends to identify opportunities for improvement
• Participating in on-call responsibilities and providing leadership support as needed

Perks with a Purpose 
Our benefits are created with YOU in mind. 

Healthcare 
• Medical and Mental Health 
• Dental and Vision Coverage 

• Health Savings Account/Flexible Spending Accounts 

• Teladoc Virtual Health 
Financial Well-being 
• 401K Retirement Plan with Employer Match   
• On-Demand Pay 
• Employee Referral Bonus Program 
• Student Loan Forgiveness 
• College Scholarship & Tuition Discounts 
• Employee Discounts 
Life & Family Support 
• Company Paid Life Insurance 

• Short & Long-Term Disability Insurance 
• Employee Assistance Program 
• Erie Campus*- discounted on-site weekday childcare 
• Employee discounts for select BNI events and services 

• Generous Paid Time Off  

• Seven Paid Holidays

Who is Barber National Institute?

The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE

Any consideration of the background check will be an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.