Restaurant Floor Supervisor

HOTEL JULIEN
  • Dubuque, IA
  • Full-time
  • Instant Apply
6 days ago

Job Description

What You’ll Lead

As Restaurant Floor Supervisor at Caroline’s Restaurant, you provide hands-on leadership that keeps service smooth, guests happy, and standards consistent. You’ll guide the front-of-house team through busy shifts, reinforce customer service expectations, and support quality control from opening through close. You’ll coordinate pacing, resolve guest concerns quickly, and communicate clearly with the kitchen and bar to keep the experience on track.

Key responsibilities include:
- Coaching and directing servers, hosts, and bartenders while you work the floor
- Follows and enforces standards, training procedures, and responsible service practices
- Handling shift oversight tasks such as cash drops and end-of-shift paperwork

Required qualifications/skills:
- 1–2 years supervising or lead-serving experience
- Strong food and beverage operations knowledge; quick thinker with speed and efficiency
- Good communication skills, able to multitask, flexible, reliable, and available

If you’re ready to lead with confidence, apply today.

Perks That Matter

Medical, Dental, and Vision coverage
Health Savings Account (HSA)
Paid Time Off (PTO)
Snack/Drink Room access
Employee Discounts
Hotel room discounts
Spa discounts

A Shift in Motion

You arrive and check reservations, events, and staffing so the floor plan and sections set up for a strong start. As guests come in, you stay visible—watching timing, reading the room, and making small adjustments that keep the flow steady. You jump in to help when a rush hits, keep communication tight between the dining room and bar, and step in fast when a guest needs a thoughtful solution. Between peaks, you verify side work and cleaning are completed, then wrap up with cash handling, final checks, and paperwork before handing off for the next service—steady leadership from start to finish.

Numbers & Facts

LocationDubuque, IA
Job TypeFull-time

Skills

  • Bartendingunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Food and Beverage Industryunmatched
  • Leadershipunmatched
  • Multitaskingunmatched
  • Quality Controlunmatched
  • Restaurantunmatched

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