Restaurant General Manager

Lead the fun. Drive the experience. Inspire the team.

At Joe's Crab Shack, every shift is full of energy, bold flavors, and unforgettable guest moments. We’re looking for a General Manager who can oversee all aspects of operations, deliver exceptional service, and motivate a team to perform at their best. If you thrive in a fast-paced, high-volume environment and love combining leadership with a hands-on approach to hospitality, this is your chance to steer the ship at a restaurant where every day feels like a celebration.

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas.  Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service

• At least 3 years General Manager experience in a full-service, high-volume dining establishment
• Additional experience in Regional or multi-unit management is preferred
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills combined with advanced computer and math skills
• Stable and progressive work history; Strong work ethic

EOE 

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