If you are looking for a career and not just a job, you are in the right place! Our goal is to assemble a team of exceptional individuals and nurture their personal and professional development. At Wingstop, we cultivate an atmosphere that promotes our team members' sense of well-being while providing outstanding service. Our team members work together to guarantee that every guest has a positive, memorable experience. We are seeking devoted individuals who are enthusiastic about food and hospitality, just like us.
About The Role
We are seeking a highly motivated General Managers in Cranston, Warwick and Raynham, RI to lead all aspects of our business and deliver exceptional customer service. The ideal candidate will have proven experience in restaurant management, extensive food and beverage knowledge, and exceptional leadership skills. The General Manager will be responsible for ensuring efficient restaurant operations, maintaining revenue and profitability goals, and ensuring compliance with DoH Health & Safety standards. They will also be responsible for supervising shifts, appraising staff performance, and creating detailed reports on revenue and expenses. This position reports directly to the District Manager and Director of Operations.
Essential Duties & Responsibilities:
Lead and supervise daily Front of the House and Back of the House restaurant operations
Respond efficiently and accurately to resolve guest complaints
Deliver superior service and maximize customer satisfaction
Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
Maintain quality goals by regularly reviewing product quality and researching new vendors
Organize and supervise shifts, appraise staff performance, and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils, and cleaning products
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events and recommend ways to reach a broader audience (e.g. discounts and social media ads)
Implement policies and protocols that will maintain future restaurant operations
Other duties and responsibilities as assigned by your supervisor.
Numbers & Facts
Location
Raynham, MA
Salary
$70,000–$80,000 Per Year
Skills
Cost Controlunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Food and Beverage Industryunmatched
Leadershipunmatched
Maintain Complianceunmatched
Market Researchunmatched
Operations Managementunmatched
Policy Implementationunmatched
Product Reviewsunmatched
Productivity Managementunmatched
Profit & Loss Managementunmatched
Quality Managementunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Revenue/Sales Reportingunmatched
Safety Codesunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Security Policyunmatched
Service Deliveryunmatched
Social Mediaunmatched
Vendor/Supplier Evaluationunmatched
Vendor/Supplier Selectionunmatched
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