Restaurant Manager

For the past seven years, Murl's Kitchen has been a staple in Boston s food scene, serving authentic Jamaican cuisine rooted in tradition, bold flavors, and a passion for bringing people together through food.

Now, we're excited to enter our next chapter! Murl's Kitchen is expanding into an elevated Caribbean dining experience featuring a full-service restaurant and bar, combining the flavors our community has come to know and love with a fresh approach to dining, cocktails, and hospitality.

As we prepare for this exciting expansion, we re building a dynamic team of passionate hospitality professionals who share our commitment to exceptional food, outstanding service, and memorable guest experiences. We're looking for dedicated, energetic individuals who are excited to grow with us and help bring this next chapter of Murl's Kitchen to life.

If you're passionate about hospitality and want to be part of something special, we'd love to meet you!

Murl s Kitchen is seeking a highly organized, experienced, and hospitality-driven Restaurant Manager to oversee daily operations of our expanding full-service restaurant.

This is a key leadership position for someone who understands the balance between exceptional guest service, strong team management, and operational efficiency.

The Restaurant Manager will be responsible for maintaining service standards, developing a high-performing team, and ensuring smooth coordination between front-of-house, kitchen, and bar operations.

We are looking for a leader who is proactive, accountable, approachable, and capable of building a positive workplace culture while upholding high expectations.

• Oversee daily restaurant operations to ensure efficient, high-quality service.
  

• Lead, supervise, train, and support front-of-house employees.
  

• Develop staff schedules and manage staffing based on operational needs.
  

• Establish and reinforce guest service standards and hospitality expectations.
  

• Monitor employee attendance, performance, professionalism, and adherence to restaurant policies.
  

• Conduct pre-shift meetings and communicate daily priorities.
  

• Manage guest concerns, service recovery, and overall satisfaction.
  

• Collaborate with the Head Chef and Bar Manager to maintain coordinated service.
  

• Oversee POS procedures, cash handling, daily reporting, and financial accountability.
  

• Monitor labor costs, operational expenses, and restaurant performance.
  

• Coordinate inventory, purchasing, and facility maintenance needs.
  

• Ensure compliance with safety, sanitation, and applicable restaurant regulations.
  

• Oversee opening and closing procedures, cleanliness, and restaurant readiness.
  

• Support hiring, onboarding, staff development, and performance management.
  

• Assist ownership with operational improvements and business growth initiatives.
  

• Minimum 3 years of restaurant management or supervisory experience preferred.
  

• Strong background in full-service dining and hospitality operations.
  

• Proven ability to lead teams, manage performance, and resolve conflicts.
  

• Excellent communication, organization, and decision-making skills.
  

• Experience with scheduling, labor management, inventory, and restaurant POS systems.
  

• Strong understanding of guest service standards.
  

• Ability to manage multiple priorities in a fast-paced environment.
  

• Professional demeanor with strong attention to detail.
  

• Flexible availability, including evenings, weekends, and holidays.
  

You are a hands-on leader who takes ownership of restaurant operations. You believe in maintaining high standards while creating an environment where employees feel supported and guests feel valued.

You bring structure, accountability, and positive energy to the workplace and understand how to translate a restaurant's vision into consistent daily execution.

Join Murl's Kitchen in a leadership role as we build an elevated dining experience rooted in Caribbean hospitality.