Restaurant Marketing & Event Manager

Overview:

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Guests Come First

• Build meaningful relationships with schools, businesses, nonprofit organizations, and community partners.
• Plan and communicate events and sales promotions that enhance the guest experience.
• Owns, follows, models, and ensures team compliance with all Chick-fil-A Training content.
• Ensure execution following the Winning Hearts Everyday Strategy.
• Monitor guest feedback and engagement during events and promotions.

Passionately Represent the Brand

• Execute approved event plans and sales promotions.
• Coordinate event materials, displays, and promotional signage.
• Support fundraising opportunities, sponsorships, donation requests, and community events.
• Create engaging event experiences that represent the Chick-fil-A brand.
• Protect the customer experience by ensuring packaging, food presentation, and quality meets or exceeds Chick-fil-A standards.
• Maintain consistency in messaging, visual identity, and guest-facing communications.
• Keeps information private and confidential pertaining to the business.

Serve and Care for Each Other

• Attends, leads, and participates in Leadership meetings and ensures that event training is completed while providing required support, reporting, and communication.
• Lead internal communication on upcoming events and promotions.
• Set event goals, share the score visually, and celebrate the wins.
• Communicate effectively, share ideas, and take a positive approach in all situations.
• Maintain a clean and organized environment.

Loyal and Dependable Teammate

• Engages positively in partnership with all other departments (Front of House, Back of House, HR, etc.).
• Collaborate with Operations, HR, Training, and Leadership to ensure events and promotions are operationally successful.
• Communicate upcoming events and promotions with the Leadership Team.
• Energetic and self-motivated, willing to actively engage Team Members and contribute to a high-performing Leadership Team.

Excel at Execution & Embody our Vision

• Able to efficiently manage time, multi-tasking, effective communication, and interpersonal skills.
• Hold Team Members accountable to all policy standards including timeliness, grooming, cell phone usage, uniforms, etc.
• Plan and execute restaurant events, sales promotions, and community initiatives.
• Coordinate event logistics, communication, staffing support, and post-event evaluations.
• Research event trends and Chick-fil-A best practices.
• Develop & execute creative event and sales promotion strategies.

Steward our Things and our Growth with Care and Confidence

• Owns expectations related to brand standards and enforces Chick-fil-A Olathe policies and procedures.
• Track event and promotion performance and recommend improvements based on business results.
• Monitor sales, transactions, promotion participation, catering performance, and community engagement.
• Present event performance updates and recommendations to the Marketing Director.
• Drive growth in sales, transactions, catering, and community engagement through measurable events and sales promotions.

Minimum Requirements:

• Hospitality marketing experience preferred
• 1-2 year event management experience preferred
• Ability to meet hours needed to the needs of the business & event needs. Saturday is a required workday.

Duties, assignments, and schedules are subject to change to meet the needs of the business.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$21.00 - $24.00 per hour

Benefits

Bonus pay, Flexible schedule, Paid time off, Health insurance, 401(k), Referral program, Employee discount

Job Type

Full time

Schedule

Weekend availability