Job Description
Job Title: Restaurant Server
Department:
Reports To: Restaurant Manager
What's Your JQ? MJ Hotels Want to Know. What's Your JQ? MJ Hotels Want to Know. (youtube.com)
N.B. This position requires applicants to already have work authorization for the United States of America.
Position Summary:
The Restaurant Server is responsible for promoting and selling the menu while delivering exceptional guest service. This position ensures accurate order taking, timely food delivery, guest satisfaction, and compliance with restaurant service and food safety standards.
Experience & Education
- High School Diploma or equivalent preferred
- Ability to read, write, and speak English effectively
- Minimum of 1 year of server experience in a high-volume or fine dining restaurant or dining facility
Essential Functions & Responsibilities
- Greet guests promptly and provide a welcoming dining experience
- Accurately take food and beverage orders
- Present and describe menu specials to guests
- Answer guest questions regarding menu items, preparation methods, and pricing
- Ensure food appearance, temperature, and portion sizes meet quality standards
- Deliver food and beverages in a timely and professional manner
- Prepare guest checks accurately following standard procedures
- Process guest payments and provide accurate change
- Clean, clear, and reset tables and service items
- Complete assigned side-work and cleaning checklists
- Restock service stations and supplies as needed
- Assist with guest seating and answer restaurant telephone calls when necessary
- Maintain a strong commitment to guest satisfaction
- Maintain reliable attendance and punctuality
Skills & Qualifications
- Strong verbal and written communication skills
- Professional and friendly hospitality attitude
- Ability to multitask and stay organized in a fast-paced environment
- Knowledge of food safety and safe food handling procedures
- Knowledge of wines and alcoholic beverages
- Ability to operate the computer system
- Strong customer service and teamwork skills
Physical Requirements
- Ability to bend and lift food trays up to 40 lbs.
- Ability to work continuously in a fast-paced environment
- Ability to stand for extended periods throughout the shift
- Ability to climb stairs
- Ability to safely carry hot and cold food items
Mental & Environmental Requirements
- Ability to work effectively under pressure
- Strong attention to detail and accuracy
- Ability to hear and respond to guest requests
- Ability to assess guest body language and expressions
- Ability to explain menu items and specials clearly
- Ability to accurately write and communicate orders
- Maintain professional language, appearance, and conduct at all times
Duties & Responsibilities
- Deliver exceptional guest service throughout the dining experience
- Promote menu items and specials to increase sales
- Maintain cleanliness and organization of dining and service areas
- Follow all food safety and alcohol service standards
- Assist team members during busy service periods
- Support restaurant operations and guest satisfaction initiatives
- Maintain positive communication with guests and coworkers
Equipment Used
- Toaster
- Espresso machine
- Coffee machine
- Blender
- Micro's computer terminal
- Heat lamp
- Mop and bucket
- Cleaning chemicals
- Dustpan and broom
Do you have what it takes for this job?
At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments and make true connections. This is part of what we call the J-Quality!
We do this by creating an environment whereby all associates accept empowerment and ownership to go above and beyond for all of our guests.
Are you a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to begin your Journey with us and show us your J-Quality!
Test your JQ and see if you have what it takes to be a part of our team!
If you believe you have the J-Quality please click through to apply!
What is your JQ?
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Subject to Background Check