Role: Restaurant Shift Lead
Employer: Capriotti’s Sandwich Shop
Location: 35 Le Gordon Dr., Midlothian, VA 23114
Compensation: Competitive Hourly Pay plus Tips
Job Type: Full-Time or Part-Time
Join a Growing Fast-Casual Restaurant Brand
Capriotti’s Sandwich Shop is a fast-growing fast-casual restaurant brand with nearly 200 locations nationwide and exciting expansion plans ahead in the Richmond and Hampton Roads markets. We’re known for our award-winning sandwiches with premium ingredients and friendly service that keeps guests coming back.
We are currently seeking an enthusiastic and experienced Restaurant Shift Lead to join our team. This role is perfect for someone with experience in a fast-paced restaurant environment, enjoys providing great customer service, and being part of a collaborative team.
At Capriotti’s, every shift is an opportunity to create memorable guest experiences while building valuable leadership skills in food service, hospitality, and restaurant operations.
Position Overview
As a Restaurant Shift Lead, you will have a responsibility to deliver Capriotti's mission of “Sharing Our Passion One Sandwich at a Time.” You’ll prepare high-quality food, provide excellent guest service, maintain a clean and welcoming restaurant environment, and manage a restaurant team members. This role is ideal for someone who enjoys teamwork, thrives in a fast-paced setting, has experience and wants to grow within the restaurant, hospitality, or food service industry.
Responsibilities
- Manage restaurant team members and daily operations
- Support inventory and scheduling administration
- Provide friendly and professional customer service to every guest
- Prepare sandwiches, salads, and menu items according to Capriotti's recipes and quality standards
- Maintain cleanliness and organization throughout the restaurant, including kitchen and dining areas
- Follow food safety, sanitation, and health guidelines at all times
- Take orders accurately at the point-of-sale register
- Work collaboratively with team members and other shift leads to ensure excellent service
- Complete required training programs and development programs
- Help create a positive, high-energy team environment
What We’re Looking For
- Current or previous restaurant experience
- Strong customer service and communication skills
- Ability to work quickly and efficiently in a fast-paced restaurant environment
- Dependable, adaptable, and team-oriented work ethic
- Availability for flexible scheduling including evenings and weekends
- Positive attitude and commitment to Capriotti’s standards of Quality, Passion, and Pride
Why Join Capriotti’s?
- Total compensation inclusive of hourly base plus tips
- Opportunities for career growth and promotion
- Flexible scheduling
- Employee discounts
- Supportive and team-focused work environment
- Training and leadership development opportunities
At Capriotti’s, you’ll find more than just a job—you’ll discover a place to learn, grow, and be part of something special.
Apply now! Join our nationally recognized brand known for award-winning sandwiches and exceptional hospitality.
Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti’s was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.
Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.