About the Role
The Restaurant Shift Manager is responsible for directly overseeing the operations of the food and beverage outlet on an assigned shift.
Position Responsibilities
- Responsible for overall management of restaurant for a particular shift
- Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount
- Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld
- Builds rapport, commitment, and loyalty with team members and guests
- Ensures that service is carried out in accordance with established policy
- Trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures
- Ensures sanitation compliance throughout restaurants
- Handles customer complaints
- Responsible for meeting profit goals in all the restaurants
- Responsible for compliance with all regulatory requirements within area of responsibility
- Maintains a clean, safe, hazard-free work environment within area of responsibility
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
- Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
- Must be able to lift/push/pull up to 25 lbs
Requirements
What’s Required
- Three to five years’ experience in full service restaurant management
- Bachelor’s degree from a four-year college or university in a related field
- Ability to effectively communicate in English (Read, Write, Speak & Understand)
Benefits
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
*Our cash compensation amount for this role is targeted at $50,000 annually.