Restaurant Supervisor - Tiller's Kitchen and Bar

Description

Tiller's Restaurant Supervisor

Compensation: $20.70 – $21.99 per hour

Application Window: This position will remain open for 7 days from the date it is posted.
For additional career opportunities and full benefit details, please visit: www.whitelodging.com/careers

• Perform all restaurant duties as needed to support daily operations

• Execute and uphold White Lodging Way (“WLW”) procedures

• Implement WLW training and certification materials

• Maintain WLW Look Books and shift side work checklists

• Prepare restaurant for each shift following WLW scenography guidelines

• Ensure associates follow the WLW Pledge and company handbook policies

• Monitor service standards and dining times throughout each shift

• Support associates with a hands-on leadership approach

• Manage seating rotation and capacity to ensure smooth and equitable service flow

• Understand departmental goals and execute action plans to achieve them

• Create associate schedules based on weekly forecasts and staffing guides

• Maintain and submit required associate documentation in a timely manner

• Conduct REX and RAP performance discussions for assigned associates

• Monitor operational procedures and make adjustments as needed to deliver the best possible guest and associate experience

• Training & Development

• Organization & Planning

• Team Building

• Customer Focus

• Accountability

• Microsoft Outlook

• Microsoft Excel

• Microsoft Word

• Micros POS

• College degree preferred

• Previous experience in a training or leadership role required

• Experience in a high-volume restaurant environment preferred

• Lift and carry up to 30–40 pounds

• Push or pull up to 50–100 pounds

• Physical activity may include approximately:

• Sitting (10%)

• Walking (40%)

• Standing (30%)

• Bending, kneeling, lifting, climbing (20%)

• Ability to work in varying temperatures, including hot and cold environments

• 401(k)

• Dental insurance

• Employee discount

• Flexible schedule

• Health insurance

• Paid time off

• Paid training

• Vision insurance

• Restaurant: 1 year (Preferred)

• Night Shift (Required)

Work Location: In person

Summary

Reporting to the Restaurant General Manager, the Restaurant Supervisor is responsible for overseeing the daily restaurant operation. Success in this role is measured by service execution, associate engagement, and overall guest experience, along with the timely completion of daily and assigned operational tasks.

Responsibilities

Competencies

Skills

Education & Experience

Working Conditions

White Lodging is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to protected characteristics in accordance with applicable federal, state, and local laws.

Job Type: Full-time

Benefits:

Experience:

Shift availability: