Job DescriptionPosition Title: Fire & Water Restoration Technician
Reports To: Director of Mitigation
Department: Mitigation
Classification: Full-Time, Non-Exempt
Salary: $23–$28/hr. (based on experience & certifications)
Position OverviewAs a member of our front-line first response team, you’ll respond to homes and businesses to mitigate property damage resulting from emergencies such as fire, flood, mold, or other damage. Under the direction of a project manager, you’ll quickly arrive at the scene, assess the situation, then get to work to mitigate the damage and clean up the mess. From there, you’ll continue to take the scene from chaos to calm, monitoring daily progress, documenting your work, and keeping the customer informed along the way, restoring their property and peace of mind.
Key Responsibilities
- Respond to emergency calls and perform property restoration procedures for residential or commercial properties after fire, water, mold, or storm damage following industry and company standards of care.
- Extract standing water, which may include Category 3 black water or sewage
- Demolition and removal of affected building materials
- Clean and apply antimicrobial solution to hard surface flooring, walls, and carpets
- Occasional cleaning of hard contents and furniture
- Occasional moving of large/heavy furniture
- Pack-out and inventory salvageable personal property for restoration
- Setup and operation of industrial-grade drying equipment, water extractors, including dehumidifiers, air movers, and electrical components
- Setup and operation of fire and odor-control equipment, including HEPA vacuums, air scrubbers, ozone generators, and other tools.
- Ensure complete and accurate documentation of damage, work progress, and equipment readings and monitoring using internal systems and procedures
- Maintain company vehicles and equipment inventory, ensuring all equipment is cleaned and job-ready at the end of each day
- Communicate with colleagues and managers regarding project updates, issues, or concerns
- Participate in an on-call rotation as scheduled
- Other duties as assigned
Requirements
- 1–3 yrs restoration or construction experience
- IICRC certifications and NYS Mold Remediation Technician license preferred (or willing to obtain in 90 days)
- Able to lift 50+ lbs., climb ladders, and work in confined spaces
- Comfortable working around water, sewage, mold, and contaminants (with PPE)
- Strong communication and customer service skills
This position will require scheduled on-call shifts including evening/weekend hours to support emergency jobs. Employees will receive on-call bonuses and will be eligible for overtime pay for after-hours work exceeding 40 hours per week.
A clean driver's license and reliable transportation are required. Must pass a pre-employment background check and drug screening.
The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning, and Restoration Industries. The IICRC, originally named the International Institute of Carpet and Upholstery Cleaning Inc. (IICUC), was founded in 1972 by Ed York. Since starting in 1972, the IICRC has evolved into a global organization with more than 49,000 active Certified Technicians and more than 6,500 Certified Firms around the world.
The IICRC is managed by its Board of Directors, which is composed of 15 industry leaders elected by the IICRC’s Shareholders. The Board of Directors’ function is to represent the various interests of the applicants while leading the direction of the organization. The Board of Directors meets four times per year and is tasked with the responsibility of helping shape future policies of the organization and uphold the standards that help shape the industry.