Retail Assistant Store Manager

Italian Specialty Store Assistant Manager - DeLallo Italian Marketplace

DeLallo Italian Marketplace is looking for a motivated, organized, and experienced Italian Specialty Store Assistant Manager to help lead daily store operations and support our grocery, customer service, kitchen, deli, bakery, and made-to-order departments.

This is a great opportunity for someone who enjoys specialty foods, customer service, team leadership, and working in a fast-paced retail food environment. The ideal candidate is dependable, professional, confident, and able to lead, direct, and manage employees effectively.

Position Summary

The Assistant Manager will support store leadership in the day-to-day operation of the Italian Marketplace. This position requires strong leadership skills, clear communication, good judgment, and the ability to direct employees to ensure departments are operating efficiently.

Assistant Managers are expected to help manage workflow, assign tasks, support training, monitor employee performance, address daily operational needs, and help maintain DeLallo's standards for quality, cleanliness, service, and presentation.

Schedule

This is a full-time management position that requires a strong commitment to store operations and business needs.

Management schedules may vary based on business needs, department needs, staffing, and seasonal demands.

Major holidays are off with pay.

Responsibilities

Assist with the daily operation of the Italian Marketplace

Lead, direct, and manage employees in grocery, customer service, kitchen, deli, bakery, and made-to-order areas

Assign daily tasks and ensure work is completed accurately and efficiently

Help train, coach, and support team members

Monitor employee performance, productivity, and customer service standards

Support store opening, closing, stocking, merchandising, customer service, and daily workflow

Assist customers and help create a welcoming shopping experience

Support cash handling, register procedures, and transaction accuracy as needed

Monitor store conditions, product presentation, cleanliness, and organization

Support food safety, sanitation, quality, and company standards

Help ensure departments are properly staffed and prepared for business needs

Communicate with store leadership regarding staffing, inventory, customer concerns, and operational needs

Assist with problem-solving and maintaining a positive, productive work environment

Support holiday, weekend, and high-volume business needs

Qualifications

Previous retail, grocery, specialty food, restaurant, kitchen, customer service, or management experience preferred

Prior leadership, supervisory, or management experience preferred

Cash handling skills preferred

Deli, bakery, and kitchen experience a plus

Ability to lead, direct, and hold employees accountable

Strong communication and decision-making skills

Dependable, professional, and organized

Strong customer service focus

Ability to work in a fast-paced environment

Ability to manage multiple priorities and shift direction as business needs change

Ability to stand, walk, bend, lift, and remain active throughout the shift

Comfortable working weekends, holidays, and peak seasonal periods

Must be available to work 6 days per week

Must be available to work every day from the Monday after Thanksgiving through Christmas Eve