Retail Associate - Full Time

Clerk Retail will report to Assistant Manager Retail. Clerk Retail will assist guests, selling merchandise, and cash handling in the gift shop. Monitors and maintains stock levels within the department. Provides outstanding guest service.

Core Responsibilities:

• Sells gift shop merchandise, including pre-packaged food and beverage (both alcoholic and non-alcoholic), cashiering accurately and efficiently.

• Ensures merchandise stock levels are appropriately maintained and informs supervisor of any stock level irregularities.

• Provides outstanding guest service to all gift shop guests.

• Monitors and maintain cleanliness, sanitation and organization of the gift shop.

• Obtains assigned bank and ensures accuracy of contracted monies.

• Documents all guest requests, complaints or problems.

• Maintains confidentiality of guest information and pertinent property data.

• Remain knowledgeable at all times of all property features, services, and hours of operation.

• Assist guests with any questions, concerns, or complaints.

• Performs other duties as assigned.

• Consistent and regular attendance is an essential function of this job.

Qualifications:

• Minimum 21 years of age.

• Minimum 1 year experience performing same or similar job functions.

• Previous experience using suggestive up-selling techniques in a retail environment preferred.

• Outstanding guest service skills.

• High school diploma or equivalent preferred.

• Ability to compute basic mathematical calculations quickly and accurately (add, subtract, multiply and divide numbers).

• Ability to effectively communicate in English, both written and verbal.

• Able to successfully use computers and calculators.

• TAM card is required.

Physical Requirements / Working Conditions - Environment:

• Work is performed in an outdoor pool setting and inside casino environment.

• Must be able to work well in a fast paced, multi-tasking, detail-oriented environment.

• Must be available to work flexible hours, as needed, including early mornings, overnights, evenings, weekends, and holidays.

• Strength sufficient to frequently lift and/or move up to 10 pounds below or at waist level and occasionally lift; move or carry objects over 40 pounds below and at waist level with assistance.

• Comfortable with heights and climbing ladders.

• Hearing sufficient to hear conversational levels in person and over the telephone.

• Speech is sufficient to make oneself heard and understood in person, in front of groups, and over the telephone.

• Mobility sufficient to safely move in a retail environment, walk, stoop, bend, kneel, and move merchandise.

• The team member may be exposed to fumes or airborne particles including secondhand smoke.

Equal Opportunity Employer:

Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law.

We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!