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Retail Associate
Golden 1 Center - Part Time
Sacramento, CA
Retail & Authentics · Retail Sales Associate · Client Relations/Customer Service
0
3
hours ago
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In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Position: Retail Associate (Part-Time)
Reports To: Director, Retail Operations
Department: Merchandise
FLSA Status: Non-Exempt
Pay Rate: $17.50/hour
Position Summary
We are looking for enthusiastic and customer-focused Retail Associates to join our team! This position supports retail operations across Sacramento Kings team stores, games, concerts, and other events at Golden 1 Center.
Retail Associates are responsible for delivering an exceptional guest experience, processing sales transactions, maintaining merchandise displays, receiving and stocking inventory, and supporting jersey customization. The ideal candidate is dependable, detail-oriented, and comfortable working in a fast-paced retail and event environment.
Key Responsibilities
Team Store Operations
- Provide friendly, knowledgeable, and efficient service to guests.
- Assist guests with merchandise questions, product selection, and purchase decisions.
- Accurately process cash and credit card transactions using the point-of-sale system.
- Receive, organize, restock, and maintain merchandise throughout the store.
- Maintain a clean, organized, and visually appealing retail environment.
- Assist with visual merchandising and ensure displays remain current, organized, and fully stocked.
- Stay informed about Sacramento Kings merchandise, promotions, and upcoming events.
- Support team sales goals and other retail initiatives.
- Identify and report potential security, safety, or inventory concerns to retail leadership.
Game and Event Merchandise
- Prepare merchandise stands before games, concerts, and other events.
- Count inventory and arrange merchandise displays before doors open.
- Deliver a positive and efficient guest experience in a fast-paced event environment.
- Accurately process transactions using the point-of-sale system.
- Complete post-event merchandise counts and prepare remaining inventory for return or storage.
Receiving and Distribution
- Assist with unloading and receiving merchandise shipments.
- Verify product quantities and prepare new merchandise for the sales floor.
- Stock shelves, organize inventory, and replenish merchandise as needed.
- Assist with the movement and distribution of merchandise throughout the facility.
Jersey Customization and Heat Press Operations
- Operate the heat press machine safely and accurately.
- Set up, clean, and perform routine daily maintenance on heat press equipment.
- Customize jerseys and other merchandise based on guest requests.
- Track and maintain inventory of customization materials and completed items.
Qualifications
- High school diploma or equivalent.
- One to two years of retail or customer service experience preferred; sports or apparel retail experience is a plus.
- Strong customer service, communication, and interpersonal skills.
- Ability to accurately handle cash and operate a point-of-sale system.
- Strong attention to detail and organizational skills.
- Ability to work effectively both independently and as part of a team.
- Dependable and able to thrive in a fast-paced environment.
- Knowledge of or enthusiasm for the Sacramento Kings, the NBA, sports, and live events is a plus.
Physical Requirements
- Ability to stand and move throughout the shift for extended periods.
- Ability to lift and move merchandise weighing up to 30 pounds.
- Ability to assist with unloading shipments, stocking merchandise, and setting up retail displays.
Required Availability and Work Schedule
This part-time position may include a combination of daytime retail, game, concert, and event shifts.
Daytime Retail Support
- Must have flexibility to work shifts scheduled Monday through Sunday between 9:00 a.m. and 7:30 p.m.
- The specific schedule will vary based on business needs.
Games and Events
- Hours will vary based on the game and event schedule.
- For games beginning at 7:00 p.m., associates must generally be available to report by 4:45 p.m.
- For games with other start times, associates must generally be available approximately two and a half hours before doors open.
- Concert and event shifts will vary based on operational needs.
- Must be available to work evenings, weekends, and holidays as scheduled.
Apply Now
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