Retail Associate

Retail Associate — Pedal Mafia, Santa Monica

Since 2014, Pedal Mafia has been built on the road — on the relationships, the stories, and the shared obsession with cycling that comes from riding hard and dressing better. We design a modern wardrobe for everyone from the weekend rider to the professional athlete, with an obsessive attention to detail and a commitment to craftsmanship in every piece we make.

We're looking for an organized, experienced Retail Associate to help our Santa Monica store deliver the in-store experience Pedal Mafia is known for — one that reflects our standards, hits our sales goals, and keeps customers coming back.

What You'll Do

• Deliver an exceptional level of customer care in every interaction
• Listen to customer feedback and resolve concerns with care and professionalism
• Manage stock and inventory to keep the store running smoothly
• Keep the store looking sharp — upholding our aesthetic and standards for upkeep
• Hit monthly and annual sales targets
• Bring our brand values to life for every customer who walks through the door

What You Bring

• Previous retail or sales experience
• Strong interpersonal and communication skills
• A natural multitasker who thrives in a fast-paced environment
• A genuine passion for great customer service
• Self-motivation and a drive to hit sales goals and KPIs
• Business management experience is a plus

Perks

• Employee discount on Pedal Mafia gear

Schedule

• Weekend availability required

Location

• Santa Monica, CA 90405 — in-person role