Hearts Thrift Stores is looking for a Donation Processor and Receiver (DPR) to support the daily flow of donated goods from our donors to the sales floor. This role is essential to keeping our stores running efficiently while creating a positive and respectful experience for every donor.
If you enjoy hands-on work, staying active, and being part of a mission-driven team, this could be a great fit.
What You'll Do
Receive, sort, and price donated items for retail sale
Greet and assist donors in a friendly, professional manner
Help unload donations and issue donation receipts
Share the Hearts Thrift Stores mission and thank donors for their support
Screen donations and follow company guidelines for accepted and prohibited items
Identify quality merchandise and work with management on pricing when needed
Tag and stage merchandise for the retail team
Track and report daily production numbers and communicate any challenges
Keep donation, processing, and staging areas clean and organized
Assist with inventory needs and supply restocking
Provide clear direction when working with volunteers
Follow company policies, procedures, and code of conduct
Perform other duties as assigned
What We're Looking For
High school diploma or GED preferred
Reliable and punctual with consistent attendance
Ability to work in a fast-paced environment
Comfortable standing for extended periods
Ability to lift up to 35 pounds
Strong customer service and communication skills
Ability to work independently and as part of a team
Retail or sales experience preferred
Experience working with volunteers is a plus
Basic computer skills (POS systems, email, Google Docs, Microsoft Word)
Why Work With Us
Full-time, weekday schedule (Monday–Friday)
Mission-driven organization making a positive community impact
Comprehensive benefits package, including:
401(k)
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Health, Dental, and Vision Insurance
Job Type: Full-Time
Work Location: In person
Numbers & Facts
Location
Buffalo, NY
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Email Technologyunmatched
Flexible Spending Accountsunmatched
Fundingunmatched
Google Appsunmatched
High School Diplomaunmatched
Housekeeping/Cleaningunmatched
Lift/Move 35 Poundsunmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Pricingunmatched
Receiversunmatched
Retailunmatched
Retail Salesunmatched
Salesunmatched
Team Playerunmatched
Vision Planunmatched
Warehousingunmatched
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