Retail Event Associate - WWE Survivor Series

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Retail Event Associate will play a critical role in contributing to business growth, elevating fan experiences, and delivering measurable impact. This role will help strengthen the fan connection, support business performance, and contribute to how we serve hundreds of millions of fans worldwide. 

ROLE OVERVIEW 

The Retail Event Associate delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. 

HOW WILL YOU DRIVE IMPACT 

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. 

Fan & Customer Impact (Obsessed with Fans) 

• Uphold the highest standards of professionalism and customer service to consistently represent the Fanatics Brand, FIFA Brand, and Retail Event positively. 

• Support retail build operations, including assembling optical displays, infrastructure setup, and Point of Sale (POS) installation, as needed. 

• Collaborate with location supervisors to ensure assigned areas are clean, organized, fully stocked, and event ready. 

• Troubleshoot and resolve sales transactions using the Fanatics Point of Sale (POS) system efficiently. 

• Assist with receiving, properly displaying, and storing inventory to maintain optimal stock presentation. 
• Maintain sales floor and stockroom organization with strong attention to detail and adherence to company standards. 

Ownership & Execution (Determined & Relentless Mindset) 

• Execute planogram placements and support retail merchandising efforts to maximize product visibility. 

• Prepare products for retail readiness by tagging, hanging, and re-merchandising as necessary. 

• Organize and manage supplies and equipment to ensure smooth retail operations. 

• Wrap pallets securely following events to facilitate efficient merchandise handling. 

• Load and unload merchandise trucks safely and effectively. 
• Demonstrate a thorough understanding of Fanatics Values and their application to Retail Event Operations Associate responsibilities. 

Innovation & Problem Solving (Entrepreneurial Spirit) 

• Identify opportunities to improve processes, products, or fan experiences 

• Apply creative thinking and new approaches to solve complex challenges 
• Act with urgency and adapt quickly in a fast-paced, high-growth environment 

Team & Leadership Impact (Build Championship Teams) 

• Collaborate cross-functionally to drive shared goals and team outcomes 

• Build strong partnerships across the organization to deliver results 

CAPABILITIES & EXPERIENCE YOU BRING 

Required Qualifications: 

• Minimum age of 18 years; High school diploma or equivalent required. 

• Experience in venue, retail, or merchandise environments preferred but not required. 

• Possess a fun, outgoing, confident, and professional demeanor. 

• Ability to quickly build and apply product knowledge. 

• Strong team player, able to thrive in fast-paced environments while serving a diverse fan base. 

• Maintain high standards of organization and cleanliness. 

• Demonstrated resilience with a positive, can-do attitude when overcoming obstacles. 

• Punctual, consistent, and reliable work ethic. 

• Ability to work independently and responsibly in a dynamic, fast-changing environment. 

• Friendly, self-motivated, and enthusiastic about engaging with new people in an exciting event setting. 

Education: 

• Relevant degree or equivalent combination of education, training, and work experience 

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US

Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.

ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

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