RETAIL MANAGER (PACKAGE STORE) NF3

MCCS Job Opening Information

Position/GradeRetail Manager (Package Store) NF3 LocationMCB Quantico, VAType of AppointmentFull-Time (35-40 hrs./wk.)Open Date9/2/2026Close Date9/16/2026Who May ApplyAll SourcesSalary$19.53-$22.00 per hour DOEHours of OperationRotating shift to include nights, weekends, holidays.[ ] Health Card Required[ X] Background Check Required[ ] Gun Control[ ] Drug Testing Position (DTP)[ ] Valid Driver¿s License Required

Job Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team-oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.

This position is located at Marine Corps Base, Quantico, Virginia. Candidates selected for this position will serve as a Retail Store Manager for The Package Store.

Military Spouse Preference (MSP)

For job postings with a grade of NF01 to NF03, GSE02 to GSE05 (childcare), NA03 - NA10 (crafts & trades), if military spouse preference is being claimed, please attach a copy of the active-duty spouses orders to the application.

Orders must include applicant¿s name and active-duty spouses assignment. When applying for regular part-time or regular full-time positions, spouse preference can be used only once per rotation to the duty station.

Why Choose MCCS?

Here at MCCS, we believe in meaningful connections, opportunities to build and develop skills that will span throughout your entire career and creating positive relationships that will last a lifetime. We provide Marines, Sailors, and families with everyday services and support. We believe in serving those who serve.

Joining our world-renowned team also comes with some amazing benefits. Part-time and Full-time vacancies are eligible for the following Employee Benefits (20-40 hours a week):

• 401(k) Retirement Plan with up to 5% employer match
• NAF Pension Plan, employee contribution only 1% (may be eligible to buy back up to 5 years of military service)
• Medical and Dental Insurance
• Inexpensive life insurance (up to 3X annual salary)
• Flexible spending accounts (Health and Dependent Care)
• Short Term Disability Insurance (up to 60% of annual salary)
• Immediate annual and sick leave accrual
• Tax-free shopping
• Professional training opportunities to build and develop new skills.
• Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!

Major Duties

Serves as the Marine Mart Manager responsible for planning, coordinating, and overseeing daily store operations for a location with annual sales of less than $10M. Provides leadership, direction, and accountability to the store leadership team to ensure operational excellence, achievement of sales and business goals, and delivery of a positive customer experience. Leads by example and fosters a professional, collaborative, and customer-focused environment that reflects the mission, values, and culture of the Marine Corps Exchange.

Develops and coaches store leadership teams to deliver a consistent Dress Blue Experience and execute corporate programs, promotions, merchandise resets, and operational initiatives. Reviews sales performance, financial reports, business analytics, and key performance indicators to identify trends, opportunities, and areas requiring improvement. Develops and implements action plans and performance goals to address deficiencies, improve productivity, and achieve desired business results.

Drives weekly and monthly sales goals and communicates sales, inventory, and operational opportunities to MCX headquarters. Ensures effective execution of merchandising, inventory, logistics, backroom, and store standards. Develops staffing schedules based on business needs, sales demand, and available resources. Monitors management staffing levels and supports the recruitment, selection, development, and retention of qualified employees.

Plans and executes corporate initiatives by establishing implementation plans, milestones, and accountability measures. Ensures store leadership follows through on assigned responsibilities and maintains compliance with corporate policies, procedures, and operational standards. Utilizes business systems, management information tools, and analytics to support informed decision-making and strengthen accountability throughout the store leadership team.

Supervises employees by assigning and distributing work; providing coaching, counseling, mentoring, and training; approving leave; completing performance reviews; signing timecards; and recommending or completing personnel actions. Promotes employee engagement, professional development, career growth, and leadership development. Identifies training and performance gaps and works with leadership to establish appropriate development and learning plans. Supports and participates in corporate training programs and ensures required training is completed and effectively applied in the workplace.

Provides World Class Customer Service by maintaining a customer-focused environment, addressing concerns promptly, and taking appropriate action to resolve problems. Promotes a positive store culture through effective communication, professionalism, teamwork, and recognition of employee contributions. Supports Equal Employment Opportunity principles and the prevention of sexual harassment and maintains a safe, respectful, and inclusive workplace.

Ensures compliance with safety regulations and promptly reports workplace hazards, injuries, occupational illnesses, and property damage. Maintains key holder responsibilities, including opening and closing the store and receiving merchandise. May oversee one or more Marine Mart locations and collaborates with other Marine Mart Managers, the Senior Marine Mart Manager, and District Liaison to achieve operational and organizational objectives.

For positions supporting stores with gas stations: Ensures a safe, clean, and customer-focused fuel environment; may oversee fuel inspections, testing, certification, and environmental requirements. Ensures proper handling, cleanup, and disposal of hazardous materials and compliance with applicable regulations. May also perform or oversee food handling, customer service programs, stocking, planograms, price changes, inventory counts, light custodial duties, and other related store operations.

Qualifications

An appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Two years of supervisory experience is preferred.

Must have a strong operational background and possess a demonstrated ability to lead and direct a large, diverse workforce. Ability to partner and coach store teams. Knowledge of convenience store retail operations and consumables categories. Knowledge of fuel certification, testing, and safety. Knowledge of organization and planning skills, change leadership skills, customer-centric operational skills, supervisory and team-building skills.

Experience analyzing and connecting financial reports to operational performance. Ability to communicate clearly and concisely, both orally and in writing. Knowledge of business process controls and system development.

How To Apply

All applications must be submitted online via the MCCS Careers website.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Closing Statement

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

• Education/certification certificate(s), if applicable.
• If prior military, DD214 Member Copy
• Resume that does not exceed 2 pages

IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.