Retail Operations Program Manager

Job Description - Develop and implement retail operations programs to drive efficiency, productivity, and customer satisfaction - Collaborate with cross-functional teams, including channel marketing, sales, logistics, and external partners to align program goals and objectives - Analyze retail operations data to identify areas for improvement and develop solutions to address them - Develop and manage relationships with retail partners, external vendors, and internal stakeholders - Create and manage program budgets, timelines, and resource allocation - Develop and deliver program reports and presentations to senior leadership and stakeholders - Identify and mitigate program risks, and develop contingency plans as needed - Develop and implement change management plans to ensure seamless execution of retail operations programs - Support field sales teams by development of sales enablement tools and training programs, management of sales incentives and promotions, analysis of sales performance data to inform sales strategies - Support merchandising teams through, auditing merchandising compliance to guidelines and standards, management of in-store fixtures databases, manage reporting of merchandising effectiveness data, support mystery shop and customer insights reporting We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 5+ years of experience in retail operations, program management, or a related field - 3+ years of experience in managing retail operations programs, including budget management, timeline development, and resource allocation - Experience with data analysis and visualization tools, such as Tableau, PowerBi, or Alteryx - Excellent communication, project management, and problem-solving skills - Ability to work in a fast-paced environment and prioritize multiple projects simultaneously - Experience in the consumer electronics industry - Knowledge of retail partner guidelines and processes - Experience managing budgets and developing financial models - Certification in program management, such as PMP or Agile - Experience with data modeling and analysis, including SQL and data visualization tools